Crescent Club Server - Part Time (Evening Shifts)

HEI Hotels; United States; Remoto; USD 18.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Meal during shifts

Free parking

Monthly associate celebrations

401(k) Plan

Resumo da vaga

Hotel Crescent Court in Dallas is hiring a friendly and attentive restaurant server to provide exceptional guest service and promote menu items. You will greet guests, accurately record orders, and use the POS system to ensure smooth service throughout each shift.

The role requires knowledge of food and beverage service, strong communication, and the ability to work as part of a collaborative team while upholding brand standards and safety policies.

Qualificações

• Greet guests in a friendly and courteous manner, explain specials and promotions.
• Record and verify guest orders, ensuring accuracy and timely input into the POS system.
• Comply with state, federal and corporate standards for serving alcoholic beverages.

Responsabilidades

• Maintain professional appearance and manners at all times.
• Be willing to pitch in and help coworkers as a team.
• Assist with beverage service, dessert items and specialty coffees as requested.
• Operate POS to pre-check orders and close checks; present checks promptly.
• Attend shifts reliably and adhere to attendance rules.
• Perform other job-related duties as assigned.

Conhecimentos

Professional appearance

Team player

Food and beverage knowledge

Service standards

Guest relations

Etiquette

Table settings

Menu knowledge

Napkin handling / tray management

POS procedures

Verbal communication

Written communication

Adapt communication to audience

Ferramentas

Point of Sale (POS)

Descrição da vaga

About Us

Welcome to Hotel Crescent Court, where historic charm meets modern luxury. Our mission is to provide an unparalleled hospitality experience where tradition blends seamlessly with contemporary comfort, enriching each guest's journey with Dallas's rich culture. Nestled in the heart of Uptown Dallas, our hotel invites guests to indulge in our world-class spa, renowned dining options, and serene pool, all just steps away from the city's arts, shopping, and entertainment districts-and the iconic trolley. Following a transformative $30 million renovation, Hotel Crescent Court epitomizes the pinnacle of Texas luxury living. For our associates, we offer an environment that fosters growth, development, and excellence. At Hotel Crescent Court, we prioritize your well-being so you can focus on delivering exceptional experiences for our guests. From complimentary parking and meals during shifts to monthly associate celebrations, we provide an array of perks to ensure a rewarding and fulfilling workplace. Joining our team means becoming part of a legacy of hospitality where your potential is nurtured, and your contributions are celebrated. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No

Overview

Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities

Check station before, during and after shift for proper set-up and cleanliness. Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness. Record the details of the order from the guests, repeating the order to the guest to check for accuracy. Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any dessert items or specialty coffees. Operate the Point of Sale procedures to pre-check order and close out the check. Present the check to guest promptly. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.

Qualifications and Skills

Maintain a professional appearance and manner at all times. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and menu items. Ability to remember, recite and promote the variety of menu items. Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. Ability to operate beverage and toast equipment with or without reasonable accommodation. Ability to establish and maintain effective working relationships with associates, customers, and patrons. Ability to operate a keyboard and learn Point of Sale procedures. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Welcome to HEI Hotels and Resorts' Career Page. We invite you to explore the current job openings that our company has to offer and to apply for any positions that are of interest to you. Don't see any current openings that align with your interests? Join our talent community to stay in touch with HEI and receive job alerts for opportunities that may be a match for you. Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.