Steward

Kessler Collection; Greenville (SC); On-site; USD 15,153 - 20,664; Full time

Job summary

Kessler Collection's Grand Bohemian Lodge Greenville is seeking a Steward/Potwasher/Warewasher to maintain cleanliness and sanitation in our kitchen areas and storage rooms. You will assist in heavy cleaning, handle dishwashing duties, and support food & beverage operations with a strong focus on safety and efficiency.

The role requires standing for long periods, the ability to lift up to 100 pounds occasionally, and a customer‑oriented, team‑driven attitude.

Qualifications

• High School diploma or equivalent preferred.
• Flexible and willing to work long hours when required.
• Ability to stand during the entire shift.
• Ability to withstand temperature variations, both hot and cold.
• Maintain a warm and friendly demeanor while interacting with staff and guests.

Responsibilities

• Maintain a high standard of cleanliness and orderliness in kitchens, back dock, dumpster and utility work areas.
• Heavy‑duty cleaning of ovens, grills, sinks, walls, floors, walk‑in refrigerators and freezers and other heavy kitchen equipment.
• Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation, and vacuum carpeted areas through the food and beverage outlets.
• Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
• Keep management informed of shortages of equipment and supplies.
• Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
• Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
• Know proper safe handling techniques for all chemicals used.
• Report any faulty equipment to management immediately.
• Empty garbage from the food and beverage areas into the hotel dumpster.
• Know the location and operation of all fire extinguishing equipment.
• Practice safe work habits at all times to avoid possible injury to self or other employees.
• Follow the proper procedures for breaking down, cleaning and reassembling all kitchen equipment, as needed.
• Follow all sanitation standards.
• Assist in the set up and breakdown of the restaurant buffet as required.
• Assist banquets by supplying china, glass, and silver as required by business demand.

Skills

Dishwashing

Sanitation

Teamwork

Education

High School diploma or equivalent

Job description

Location

Perched on the falls of the iconic Reedy River in the heart of Downtown Greenville, our AAA Four Diamond boutique lodge offers guests an intimate way to experience the area's natural wonders. Whether you're here for adventure or for the luxurious spa, this hotel in Greenville, SC, will restore and recharge your entire being. From the stunning views to our curated art collection, Grand Bohemian Lodge enlivens the senses and instills wonder. With floor‑to‑ceiling windows, earth‑inspired details, outdoor bar and restaurant, onsite spa, art gallery, fitness center, and hiking trails, guests are deeply connected to this destination.

Overview

The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she also assists the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas, cleaning equipment, utensils, and work areas, and helping with proper food storage and rotation.

Responsibilities

• Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
• Heavy‑duty cleaning of ovens, grills, sinks, walls, floors, walk‑in refrigerators and freezers and other heavy kitchen equipment.
• Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation, and vacuum carpeted areas through the food and beverage outlets.
• Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
• Keep management informed of shortages of equipment and supplies.
• Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
• Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
• Know proper safe handling techniques for all chemicals used.
• Report any faulty equipment to management immediately.
• Empty garbage from the food and beverage areas into the hotel dumpster.
• Know the location and operation of all fire extinguishing equipment.
• Practice safe work habits at all times to avoid possible injury to self or other employees.
• Follow the proper procedures for breaking down, cleaning and reassembling all kitchen equipment, as needed.
• Follow all sanitation standards.
• Assist in the set up and breakdown of the restaurant buffet as required.
• Assist banquets by supplying china, glass, and silver as required by business demand.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and willing to work long hours when required.
• Heavy work – able to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly for lifting, carrying, pushing, pulling or otherwise moving objects.
• Ability to stand during the entire shift.
• Ability to withstand temperature variations, both hot and cold.
• Maintain a warm and friendly demeanor at all times.
• Effective verbal and written communication with all levels of employees and guests in an attentive, friendly, courteous, and service‑oriented manner.
• Effective listening, understanding, and clarifying concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service‑oriented manner.
• Attend all hotel‑required meetings and trainings.
• Maintain regular attendance in compliance with highgate hotel standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts toward productivity, identify problem areas and assist in implementing solutions.
• Effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary.
• Understand and apply complex information and data from various sources to meet appropriate objectives.
• Cross‑train in other hotel related areas.
• Show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.