We're People People. Are you?
We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast ).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be. But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
The Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction.
What you'll be doing
DUTIES AND RESPONSIBILITIES:
- Set up work station as required including filling dish machine, checking chemical levels, presoaking, and gathering required set-up equipment for appropriate work stations. Replenish as needed for all shifts. Rinse/scrape all dishes. Operate dishwashing machine to manufacturer specifications and instructions. Place clean dishes in assigned storage location.
- Clean designated equipment, such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen cafeteria dump site/compactor area as assigned. Use and dispose of kitchen substances (such as grease) and kitchen chemicals properly.
- Check the working condition of equipment and machinery in accordance with specifications. Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Empty and clean trash cans when they become full; transport garbage containers from kitchen and work areas to dump sites; adhere to recycling regulations.
- Set up and monitor the pot sink according to procedures.
- Sweep and mop kitchen floor at the end of each meal period and after each spill.
- Monitor chemicals and water temperature during shift. Clean and organize associated work area and kitchen equipment according to procedures to maximize efficiency.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, and Maintenance.
- Transport prepared food from kitchen to cafeteria; set up all stations which may include soup, salad, beverage, bread, hot food buffet, etc. Replenish stations as needed throughout shift.
- Ensure adequate supply of trays, plates, utensils, napkins, condiments, and other cafeteria supplies to serve all hotel employees.
- Wipe down chairs and tables; sweep or mop floors; bus tables; empty trash containers; clean cafeteria equipment such as coffee makers, microwaves and steam tables; and ensure general cleanliness of cafeteria on a regular basis.
- Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
- Receive food and beverage and non-food products into the hotel. Inspect items received for consistency and quality; verify invoice against items ordered and received. Transport products to assigned storerooms and provide organized storage of all items for future use.
- Store all items received in appropriate storeroom or Liqueur Room; rotate stock using first in first out inventory method, and/or enforcing "empty for full" policy. Assist departments in establishing pars and reorder points as needed. Complete periodic inventories of supplies, and advise supervisor when reorder points are reached.
- Document receipt, storage and disbursement of items. Assure that all invoices, purchase orders, packing slips, etc. are forwarded to appropriate parties in Accounting directly after shipments are received.
- Issue merchandise, including food, beverages, alcohol, and/or non-food products, as requested on authorized requisitions. Distribute supplies to department making request in a timely manner. Assist Departments in moving various supplies and equipment into and out of storerooms as needed.
- Maintain cleanliness and organization of storerooms; maintain adequate security provisions for storerooms and/or Liqueur Room as assigned. Sign out and return keys or access security control as needed to ensure the security and safety of assigned storerooms for each shift. Notify supervisor of any potential issues to security or safety of storerooms or merchandise.
- Order frequently used items as needed or requested by supervisor, based on standardized hotel guidelines and existing par levels.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Servi