Sterilizer Repair Technician

Prescott's Med; Davenport (IA); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Healthcare insurance

Disability insurance

401K plan

Training & certifications

Diversity & growth

Job summary

Prescott’s Med is seeking a Sterilizer Repair Technician to provide hands-on, field-based service on industrial washing, sterilization, and surgical equipment. You will troubleshoot, install, maintain, and repair devices such as autoclaves and washers, working with hospitals and research facilities to ensure equipment safety and performance.

This role requires a mechanical/electrical background, 1+ year of relevant repair experience, and frequent travel (60–90%).

Qualifications

• High school diploma or GED; technical training preferred.
• 1–3 years of directly related field service or technical maintenance experience; or 3–5 years of hands‑on experience
• Minimum 1 year of experience repairing Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization and surgical equipment
• Valid driver’s license and clean driving record
• Ability to lift up to 50 lbs and travel frequently (60–90%) to customer sites
• Strong troubleshooting and mechanical aptitude; knowledge of electrical, plumbing, and mechanical systems
• Proficiency with computers and Windows-based software applications
• Excellent organization, communication, and problem-solving skills

Responsibilities

• Troubleshoot, repair, refurbish industrial washing, sterilization, and surgical equipment and system components.
• Perform preventive and corrective maintenance on equipment from multiple manufacturers.
• Service devices including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, and more.
• Installations and equipment modifications as required.
• Maintain accurate service documentation, reports, and inventory records.
• Deliver a superior customer experience through proactive communication and issue resolution.
• Plan and manage service schedules to ensure timely response and completion.
• Provide on-site training or demonstrations to customers on proper use and maintenance.
• Identify opportunities for equipment upgrades, service contracts, or replacements.
• Utilize CRM and service reporting software to submit reports within 24 hours of completion.

Skills

Mechanical aptitude

Electrical aptitude

Troubleshooting

Customer service

Documentation

Field service

Training

Communication

Education

High school diploma or GED

Technical school training in mechanical/electrical/electronic systems

Tools

Getinge CASTLE

Steris AMSCO

CRM software

Job description

Join the team at Prescott’s Med — where quality meets care.

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you’re passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support Washer Solutions, a subsidiary of Prescott’s Med.

As a Sterilizer Repair Technician, you will provide expert technical support for a wide range of industrial washing, sterilization, and surgical equipment. This is a hands‑on, field-based position that requires mechanical and electrical troubleshooting skills, strong customer service, and a commitment to excellence in every service interaction. Sterilizer Repair Technicians are responsible for performing installation, preventive maintenance, troubleshooting, and repair services on medical and laboratory equipment, including autoclaves, sterilizers, washers, and related systems. You’ll work directly with hospitals, research institutions, and other healthcare facilities to ensure that critical equipment performs safely and efficiently.

This position is ideal for candidates with a mechanical or electrical technical background with previous experience servicing sterilization and industrial washing equipment, who enjoy problem‑solving, working independently, and building trusted relationships with customers.

This role offers a competitive hourly rate ranging from $31.25 to $36.06 per hour, depending on experience and qualifications.

The location for this position will be required to work in Cleveland, OH, and the surrounding region.

Responsibilities

• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components.
• Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, Tuttnauer, and others.
• Service a range of devices, including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables.
• Conduct installations and equipment modifications as required.
• Maintain accurate service documentation, reports, and inventory records in accordance with company standards.
• Deliver an exceptional customer experience through proactive communication and dedication to resolving performance issues.
• Plan and manage service schedules to ensure timely response and completion of all assignments.
• Maintain professional, courteous communication with customers, contractors, and colleagues.
• Provide on‑site training or demonstrations to customers on the proper use and maintenance of equipment.
• Identify and communicate opportunities for equipment upgrades, service contracts, or replacement solutions.
• Use company-provided technology (laptop, CRM, service reporting software) to complete and submit service call reports within 24 hours of completion.
• Manage personal tools, parts, and inventory efficiently to support field operations.
• Ensure compliance with company safety policies and all customer site protocols.

Requirements

• High school diploma or GED required; technical school training in mechanical, electrical, or electronic systems preferred.
• 1–3 years of directly related field service or technical maintenance experience; or 3–5 years of hands‑on experience
• A minimum of 1 year of experience in repairing and maintaining Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment is required.
• Valid driver’s license and clean driving record required.
• Strong technical, troubleshooting, and mechanical aptitude.
• Working knowledge of electrical, plumbing, and mechanical systems.
• Excellent organization, communication, and problem‑solving skills.
• Proficiency with computers and Windows‑based software applications.
• Ability to lift up to 50 lbs. and perform physical work (standing, bending, climbing).
• Willingness to travel frequently (60–90%) to customer sites, which may include hospitals, operating rooms, laboratories, research facilities, and universities up to 3 hours away.
• Flexibility to accommodate customer schedules and respond to emergency service calls as needed.

What we offer:

At Prescott’s, we prioritize your well‑being and growth with a comprehensive benefits package including:

• Paid time off
• Healthcare insurance (medical dental, and vision coverage)
• Accident insurance, critical illness, and hospital indemnity insurance
• Short term (employee paid) and long-term disability (employer paid)
• 401K plan with company matching
• Continuous learning and development - offering opportunities for training, workshops, and certifications
• Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive