Sterilizer Cleaning and Maintenance Technician

STERIS - Commercial Operations; Minneapolis (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company seeks a Sterilizer Cleaning and Maintenance Technician responsible for cleaning and maintaining hospital sterilizers. This role involves customer interaction, technical skills in maintenance, and flexibility for travel within the assigned territory. The company offers a comprehensive benefits package and opportunities for career advancement.

Benefits

Extensive Paid Time Off

Excellent Healthcare, Dental, and Vision Benefits

Company Vehicle

Tuition reimbursement and continued education programs

401(k) with company match

Qualifications

• 3 years of work experience, at least 1 year in technical/service-related work.
• Valid driver's license required.
• Ability to work flexible hours with up to 50% travel.

Responsibilities

• Perform sterilizer cleaning and maintenance.
• Ensure customer satisfaction through communication.
• Manage service routes and equipment.

Skills

Interpersonal skills

Customer communication skills

Problem-solving skills

Organizational skills

Education

High School Diploma or GED

Associates degree or related certifications

Tools

Smartphone

Laptop

Job description

The Sterilizer Cleaning and Maintenance Technician acts as Trusted Advisor to STERIS Customers in service of cleaning large hospital sterilizer equipment, as part of a high performing team. The Technician provides on-site cleaning services and simple maintenance on complex mechanical, electro-mechanical and electronic units in a high stress healthcare environment.

The Technician pro-actively interacts and communicates concerns, updates, repairs, and service enhancement opportunities with Customers, Field Service partners and contract administration team.

Important Note about Schedule / Travel :

This is a field service role with very frequent travel, most of which is in a company van that the Technician keeps at home. The territory covered is generally within a few hours' drive, but occasional travel to other territories, sometimes by plane, will also be required. The work hours in this full-time role will include some weekend days, and shifts can vary between morning, afternoon, and night. A high degree of flexibility is required to accommodate our Customer needs.

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states : Minneapolis.

What You Will Do as a Sterilizer Cleaning and Maintenance Technician

You will be accountable for Customer satisfaction as a first point of contact through pro-active, professional communication and commitment to resolving Customer’s issues / problems expediently.

You will communicate effectively and proactively with Customers on preventative cleaning needs, and associated scheduling and equipment details (arrival, service status, completion, next steps). Establishes and maintains rapport with the Customer and other key decision makers to promote Sterilizer services.

You will perform sterilizer cleaning function including changing required chemical ingredients; making adjustments to necessary chemicals; monitoring the cleaning process; maintaining appropriate pressures; maintaining and repairing the chamber cleaning equipment; handle, transport, and dispose of chemicals used in chamber cleaning according to safety protocols.

You will work closely with the Scheduling Team, Supervisor and Customer to plan efficient service routes within assigned territory, and adhere to all coverage, and service standards.

You will troubleshoot and consult proper contact for any observed issues with equipment and systems components.

You will utilize company-issued smart phone, laptop, and related software to perform administrative tasks, including required documentation and reporting.

You will be responsible for Company vehicle, equipment, and supplies and parts inventory, including appropriate maintenance and escalation of issues for safe, effective operation.

The Experience, Skills, and Abilities Needed

Required :

High School Diploma or GED

3 years of work experience, at least 1 year of which must be technical or service-related work (mechanical, electrical, plumbing, HVAC, construction, automotive etc.)

Associates degree, or related certifications or military experience, may be considered towards minimum years of work experience.

Valid driver’s license.

Ability to work flexible hours (mostly outside “normal business hours,” including overtime and weekends), with up to 50% travel overnight.

Demonstrated proficiency with basic computer skills, smart phone use, etc.

Excellent interpersonal and Customer communication skills.

Strong organizational and problem-solving skills.

Ability to work independently without supervision.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer :

Market Competitive Pay

Extensive Paid Time Off and (9) added holidays

Excellent Healthcare, Dental and Vision Benefits

Company Vehicle

Company Cell Phone / Laptop

Tools, Equipment, Uniforms provided

Long / Short Term disability coverage

401(k) with company match

Maternity & Paternal Leave

Additional add-on benefits / discounts for programs such as Pet Insurance

Tuition reimbursement and continued education programs

Excellent opportunities for advancement and stable long-term career

ID : 8SR6Ct

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Cleaning Technician • Minneapolis, MN, US