Sterile Processing Technician (Document Control Specialist)

RLDatix group; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative firm is looking for a dedicated Healthcare Technician to join their remote team as a Document Control Specialist. This role focuses on ensuring the accuracy and accessibility of critical medical documents via a leading platform. You will leverage your sterile processing knowledge to fulfill document requests, collaborate with manufacturers, and maintain data integrity. Join a supportive culture that prioritizes employee wellness and flexibility, while making a meaningful impact on healthcare delivery. If you are passionate about customer service and thrive in a remote work environment, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Paid Time Off

Paid Holidays

Qualifications

• Experience in healthcare technician roles like sterile processing or biomedical.
• Ability to work independently in a remote environment.

Responsibilities

• Research and validate product and documentation information for accuracy.
• Fulfill document requests and maintain customer relationships.

Skills

Sterile Processing Knowledge

Communication Skills

Time Management

Attention to Detail

Customer Service

Tools

oneSOURCE Platform

Multiple Software Platforms

Job description

Join to apply for the Healthcare Technician (Document Control Specialist) role at RLDatix.

Document Control Specialist (Healthcare Technician) | Solution Management | USA, Remote

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix, we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a USA-based Healthcare Technician to join our Solution Management team as a Document Control Specialist, so that we can provide our customers with their requested surgical, dental, biomedical, and pharmaceutical documents via our oneSOURCE platform. The Document Control Specialist will support our libraries within our oneSOURCE product to ensure accuracy and accessibility of critical medical device and equipment information within our database for our customers.

How You’ll Spend Your Time

• Utilize your sterile processing knowledge to properly research and validate product and documentation information.
• Build and maintain relationships with manufacturers, distributors, and healthcare facilities in order to obtain necessary documentation.
• Promptly fulfill document requests and updates from subscribed customers in order to meet their needs and provide top-tier customer service.
• Accurately input and verify data into the oneSOURCE database to ensure data integrity and consistency.
• Collaborate with database team members and managers to ensure quality and efficiency.

What Kind of Things We’re Most Interested in You Having

• Previous experience working in a healthcare technician position such as sterile processing, surgical, dental, biomedical, pharmaceutical, etc.
• Proven success working in multiple software platforms concurrently.
• Superb communication, time management, and attention to detail skills.
• Ability to remain self-motivated while working 100% remotely.
• A passion for working independently within a customer-focused environment.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [e-mail].

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider
• Software Development