Sterile Processing Tech Lead

Partner's Healthcare; Danvers (MA); On-site; USD 39,000 - 56,000; Full time

Job summary

Mass General Brigham is seeking a seasoned Sterile Processing Lead Technician for the Sterile Processing Department at The General Hospital. You will serve as the technical and operational resource, coordinate workflow, and provide guidance to staff to ensure efficient processing and instrument readiness.

This role supports operating rooms, quality assurance initiatives, and ongoing training. A CRCST/CIS/CER certification and 3–5 years of central sterile experience are required.

Qualifications

• Education: High School Diploma or Equivalent required.
• Licenses: CRCST, CIS, or CER certification required.
• Experience: 3–5 years as Central Sterile Technician required.

Responsibilities

• Lead as the department's technical resource and SME for sterile processing practices and equipment.
• Provide day-to-day guidance, workflow coordination, and technical support to staff.
• Coordinate instrument, equipment, and service needs with ORs and other departments.
• Support staff training, onboarding, and competency development.
• Assist with quality assurance activities and process improvements.
• Troubleshoot complex instrumentation and workflow issues.

Skills

Infection prevention

Regulatory compliance

QA practices

Interpersonal skills

Training & mentorship

Communication

Organizational skills

Problem-solving

Instrument tracking systems

Education

High School Diploma or equivalent

Job description

Site

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

Job Summary

Schedule: 11:00am to 7:30pm Monday to Friday

Summary: Responsible for serving as the lead technical and operational resource within the Sterile Processing Department. Performs advanced sterile processing functions while providing day-to-day coordination, technical guidance, and operational support to staff. Collaborates with procedural areas to support service needs, assists with departmental initiatives, and may support leadership with designated operational and personnel-related activities.

Does this position require Patient Care? No

Essential Functions

• Performs all responsibilities of the Sterile Processing Technician I, II, and III roles.
• Serves as the department's lead technical resource and subject matter expert for sterile processing practices, instrumentation, equipment, and regulatory requirements.
• Provides day-to-day guidance, workflow coordination, and technical support to staff to promote operational efficiency and service excellence.
• Assists in coordinating instrument, equipment, and service needs with operating rooms, procedural areas, and other customers.
• Supports staff training, onboarding, competency development, and ongoing education activities.
• Assists with quality assurance activities, process improvement initiatives, implementation of new technologies, and departmental projects.
• Serves as a resource for troubleshooting complex instrumentation, equipment, workflow, and customer service issues.
• May assist leadership with operational, administrative, and personnel-related activities as assigned.

Qualifications

Education: High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc. required; Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) or Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) required.

Experience

Experience as a Central Sterile Technician 3 -5 years required

Knowledge, Skills and Abilities

• Strong understanding of infection prevention, regulatory requirements, and quality assurance practices.
• Strong interpersonal skills.
• Ability to serve as a subject matter expert and provide training, mentorship, and technical guidance.
• Strong communication, organizational, and problem-solving skills.
• Experience with instrument tracking systems and specialty certifications preferred.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

102 Endicott Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$27.95 - $40.70/Hourly

Grade

6

EEO Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.