Sterile Processing Operations Manager

Massachusetts General Hospital; Boston (MA); On-site; USD 84,000 - 124,000; Full time

Job summary

A leading healthcare institution in Boston seeks a Supervisor for daily operations of the Central Processing department. The role involves supervising staff and ensuring compliance with established procedures. Candidates should have a High School diploma, CRCST certification, and 3-5 years of relevant experience. Strong communication and organizational skills are essential. Competitive pay range between $84,905.60 and $123,552.00 annually with evening work shifts.

Qualifications

• 3-5 years of Central Processing Sterilization Experience required.
• 3-5 years of Supervisory Experience required.
• Complete knowledge of clinical operations and hospital policies.

Responsibilities

• Responsible for the daily operations of the department and supervision of staff.
• Evaluates the effectiveness of decisions and takes responsibility.
• Demonstrate flexibility in response to change.

Skills

Advanced oral and written communication skills

Excellent organizational skills

Strong interpersonal skills

Ability to analyze and solve problems

Education

High School Diploma or Equivalent

Certified Registered Central Service Technician [CRCST]

Tools

Microsoft Office

Instrument tracking systems

Job description

Overview

Site: The Brigham and Women\'s Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary: Responsible for the daily operations of the department and the supervision of staff. Supervises and coordinates the daily technical tasks of reprocessing medical and surgical equipment to ensure items are assembled in accordance with established policies and procedures. Does this position require Patient Care? No

Essential Functions

• Identifies conflict and initiates plan for resolution.
• Identifies and utilizes appropriate channels for problem-solving.
• Evaluates the effectiveness and implications of one\'s own decisions and take responsibility and ownership for any problems.
• Demonstrate flexibility in response to change.
• Effectively prioritizes workload; appropriately delegates and supervises; recognizes employee accomplishments and celebrates successes.

Qualifications

Education: High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials
Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) required

Experience
Central Processing Sterilization Experience 3-5 years required and Supervisory Experience 3-5 years required

Knowledge, Skills and Abilities

• Complete knowledge of clinical operations, hospital mission and goals and human resources policies and procedures.
• Advanced oral and written communication skills.
• Excellent organizational skills, including ability to multitask, delegate appropriately and meet deadlines.
• Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.
• Ability to analyze and solve problems in a systematic, logical, and timely manner.
• Ability to adapt to changes in daily routine.
• Experience working with Microsoft Office applications and instrument tracking systems; ability to learn additional software as required.
• Works within legal, regulatory, accreditation and ethical practice standards relevant to the position: follow safe practices required for the position; complies with appropriate policies and procedures; fulfills any training required; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$84,905.60 - $123,552.00/Annual

Grade

8

EEO Statement

The Brigham and Women\'s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran\'s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership \"looks like\" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.