Step-Down Navigator

Behavioral Hospital of Bellair; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision and Rx plans

Tuition reimbursement

401(K) with company match

Career development opportunities

Job summary

Behavioral Hospital of Bellaire is seeking a Step-Down Navigator to meet with eligible patients and inform them about the benefits of step-down services as part of their continuum of care treatment.

This role requires a deep understanding of the step-down process and strong coordination skills to facilitate seamless communication between departments, ensuring patients receive the appropriate support for their ongoing recovery.

Qualifications

• Education: High school diploma or equivalent required, Bachelor’s degree preferred.

Responsibilities

• Meet with all eligible patients to discuss the benefits of appropriate programming options and guide them through the step-down process as part of their comprehensive continuum of care.
• Assist in the development of strategies, goals and objectives related to the step-down process.
• Collect and enter data specific to the step-down process, including eligibility, referrals, refusals, and reasons for refusal or acceptance, identifying and reporting on trends.
• Coordinate with the Admissions Department, Clinical Services, Utilization Management, Business Office, and Outpatient Services on patient eligibility for programming options
• Ensure that all aspects of the step-down process are followed: identification of eligible patients, insurance verification, treatment team approval etc.
• Assists facility leaders in identifying trends to continue program expansion and reduce barriers to treatment.

Skills

Coordination

Data entry

Communication

Team collaboration

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Responsibilities

Behavioral Hospital of Bellaire offers multiple inpatient and outpatient programs designed to meet the needs of every patient, no matter the issue. From our inpatient adult, to our outpatient partial hospitalization and intensive outpatient programs, our continuum of care can provide the treatment necessary to move our patients toward a more independent future.

Much more information available online at: https://bhbhospital.com/

Behavioral Hospital of Bellaire is seeking a Step-Down Navigator to meet with all eligible patients to inform them about the benefits of stepdown services as part of their continuum of care treatment. This role requires a deep understanding of the step-down process and strong coordination skills to facilitate seamless communication between departments, ensuring patients receive the appropriate support for their ongoing recovery.

Position Responsibilities include:

• Meet with all eligible patients to discuss the benefits of appropriate programming options and guide them through the step-down process as part of their comprehensive continuum of care.
• Assist in the development of strategies, goals and objectives related to the step-down process.
• Collect and enter data specific to the step-down process, including eligibility, referrals, refusals, and reasons for refusal or acceptance, identifying and reporting on trends.
• Coordinate with the Admissions Department, Clinical Services, Utilization Management, Business Office, and Outpatient Services on patient eligibility for programming options
• Ensure that all aspects of the step-down process are followed: identification of eligible patients, insurance verification, treatment team approval etc.
• Assists facility leaders in identifying trends to continue program expansion and reduce barriers to treatment.

Hours:

• Monday through Friday 8:00 AM to 5:00 PM

This opportunity provides the following:

• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Tuition Reimbursement and Student Loan Forgiveness Programs
• 401(K) with company match and discounted stock plan
• Challenging and rewarding work environment
• Career development opportunities within UHS and its 300+ Subsidiaries
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

Education: High school diploma or equivalent required, Bachelor’s degree preferred.

Experience: One (1) year experience in an inpatient psychiatric setting.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.