Steakhouse Manager

Valley Forge Casino Resort; King of Prussia (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Restaurant Manager to oversee daily operations, ensure compliance with all regulations, and lead the food and beverage team. You will manage hiring, training, scheduling, and performance coaching while maintaining exceptional guest service standards.

The role requires strong leadership, communication, and the ability to stand for extended periods. A valid license/certification is required, with a preference for prior restaurant management experience.

Qualifications

• Requires excellent customer service and communication skills.
• Must be at least 21 years old.
• One year of restaurant management experience preferred.

Responsibilities

• Monitor and oversee the operation of the assigned restaurant to ensure compliance with standards and regulations.
• Handle personnel matters including hiring, training, scheduling, coaching, and counseling.
• Ensure prompt, courteous guest service and address guest complaints promptly.

Skills

Customer service

Communication

Leadership

Staff training

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• Monitor and oversee the operation of assigned restaurant to ensure compliance with company standards, policies, procedures and all Federal, State and local liquor, health and safety regulations.
• Responsible for personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
• Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner.
• Assist the Director with budget goals and objectives and monitors financial aspects of the department.
• Represent the Food and Beverage Department in internal and external employee related matters.

Qualifications

• Must be at least 21 years of age.
• One (1) year of restaurant management experience preferred.
• Must have excellent customer service and communication skills.
• Must be able to stand and walk for extended periods of time throughout shift.
• Must be able to lift/maneuver up to 25 pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.