Statistics Faculty Advisor - Remote Customer Success

Pearson; Santa Fe (NM); On-site; USD 90,000 - 120,000; Full time

Job summary

Pearson North America Higher Education Customer Success Organization is seeking a Faculty Advisor for Mathematics and Statistics. This role partners with course-level administrators to align Pearson digital products with instructors’ learning objectives and student outcomes, requiring expertise in college-level statistics.

The successful candidate will deliver face-to-face and virtual trainings, develop implementation tutorials, and collaborate across teams to improve course design, integration,

Qualifications

• Master’s degree in Statistics is required.
• At least 5 years of full-time college-level teaching in Statistics.
• Power-user experience with Pearson MyLab is required.
• Experience with multiple Math/Stats fields and data science desirable.
• Online teaching experience and LMS familiarity preferred.

Responsibilities

• Partner with course-level administrators to advise on Pearson product integration.
• Consult on digital assessment, grading, and reporting strategies (MyLab).
• Consult with customers on content modification and creation.
• Create department-level training resources (videos, guides, webinars).
• Collaborate with Product teams on new platforms and features.
• Partner with Sales on campaigns, calls, meetings, and demos.
• Use metrics and reporting to document recommendations and course design evolution.

Skills

Statistics teaching

Online teaching

LMS experience

Public speaking

Education

Master's degree in Statistics

Tools

Pearson MyLab

Copilot / Generative AI tools

Job description

Pearson North America Higher Education Customer Success Organization is seeking a Faculty Advisor for Mathematics and Statistics. This role partners with course-level administrators to align Pearson digital products with instructors’ learning objectives and student outcomes, requiring expertise in college-level statistics.

The successful candidate will deliver face-to-face and virtual trainings, develop implementation tutorials, and collaborate across teams to improve course design, integration,