State Worker (Travel Counselor) - Clare Welcome Center

State of Michigan; Clare (MI); On-site; USD 178,000 - 990,000; Full time

Benefits offered by this job

401k plan

Paid sick time

Job summary

The State of Michigan's Department of Transportation Welcome Center seeks a Travel Counselor on a non-career appointment. The role provides literature, information, and guidance to travelers, and assists with literature displays and clerical tasks.

The schedule follows the center hours from 8:00 AM to 4:30 PM, including weekends and holidays. Compensation starts at $16.00 per hour, with a cap of 129 hours per month and 719 hours per appointment.

Qualifications

• No specific amount of education required.
• No specific amount of experience required.

Responsibilities

• Provide and distribute literature, information, and guidance to travelers.
• Assist in preparing literature displays and perform clerical tasks.
• Work schedule aligns with Welcome Center hours (8:00 AM–4:30 PM), including weekends/holidays.

Job description

Job Description

THIS IS A NON-CAREER APPOINTMENT THAT IS LIMITED TO 129 HOURS PER MONTH AND 719 HOURS PER APPOINTMENT This position is a direct representative of the State of Michigan to the traveling public. As a travel counselor, provide and distribute literature, information, and guidance on travel and vacation activities within the state. Assist in preparing literature displays in the center and assist in clerical work. The work schedule will reflect the welcome centers hours, open from 8:00 AM to 4:30 pm including weekends and holidays.

Job Description

THIS IS A NON-CAREER APPOINTMENT THAT IS LIMITED TO 129 HOURS PER MONTH AND 719 HOURS PER APPOINTMENT This position is a direct representative of the State of Michigan to the traveling public. As a travel counselor, provide and distribute literature, information, and guidance on travel and vacation activities within the state. Assist in preparing literature displays in the center and assist in clerical work. The work schedule will reflect the welcome centers hours, open from 8:00 AM to 4:30 pm including weekends and holidays.

The "Salary" listed above is a range that reflects the minimum rate through the maximum rate of the State Worker position.

Required Education And Experience

Education

No specific amount is required.

Experience

No specific type or amount is required.

Additional Requirements And Information

View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StateWorker.pdf

MDOT does not participate in E-Verify and does not sponsor visa applications.

All newly hired state employees are required to submit and pass a pre-employment drug test and physical (if applicable) prior to their actual appointment. Criminal and driving records will also be checked if applicable. Any position offer will be conditional until results of the drug test, physical, criminal background, and driving records indicate eligibility for employment.

The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process including, but not limited to, responses to application questions and responses to interview questions or exercises.

If you have questions related to this posting, please contact [e-mail].

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.

Non-career employees are not eligible for insurance benefits, but they may be able to participate in deferred-compensation 401k and 457 plans and earn paid sick time.

01

Have you read and understand the process for submission and use of your application materials? Responses to the questions below must match what is on your application and are used for screening purposes. Have you read and understand the process for submission and use of your application materials?

• Yes
• No

02

In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. Can you, after employment, submit proof of your legal right to work in the United States?

• Yes
• No

03

Have you ever worked at a Michigan Department of Transportation Welcome Center? If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

• Yes
• No

04

How many years of on-the-job experience do you have using a computer? If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

• 0-1 years
• 1-2 years
• 2-3 years
• 4 or more years

05

If you indicated you have on-the-job experience using computers, please describe your experience working with computers. If you do not have experience, please indicate N/A.

06

How many years of experience do you have working in a small team setting? If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

• 0-1 years
• 1-2 years
• 2-3 years
• 4 or more years

07

If you indicated you have experience working in a small team setting, please describe your experience. If you do not have experience, please indicate N/A.

08

How many years of experience do you have working in a hospitality or guest services type of environment? If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

• 0-1 year
• 1-2 years
• 2-3 years
• 4 or more years

09

If you indicated you have experience working in a hospitality or guest services type of environment, please describe your experience. If you do not have experience, please indicate N/A.

10

Are you familiar with the State of Michigan's various points of interest and travel destinations?

• Yes
• No

11

If you answered yes to being familiar with the State of Michigan's various points of interest and travel destinations, please describe the extent of your familiarity. If you answered no, type N/A.

12

This State Worker position is at the Welcome Center in their literature area. This is not a permanent position, it offers no benefits, the rate of pay is a minimum of $16.00 per hour, and the hours will not exceed 129 hours per month, or 719 hours per appointment. This is not negotiable, and the hours are not guaranteed. Do you have any concerns with this?

• Yes
• No

13

The Welcome Center is open from 8:30 am to 5:00 pm Sunday through Saturday (subject to change to accommodate a 10-hour day). Please select the hours and days that you are available to work an 8 hour shift (excluding 1/2 hour for lunch). Check all that apply.

• Sunday, 8:30 am - 5:00 pm (or 7:00 am - 5:30 pm)
• Monday, 8:30 am - 5:00 pm (or 7:00 am - 5:30 pm)
• Tuesday, 8:30 am - 5:00 pm (or 7:00 am - 5:30 pm)
• Wednesday, 8:30 am - 5:00 pm (or 7:00 am - 5:30 pm)
• Thursday, 8:30 am - 5:00 pm (or 7:00 am - 5:30 pm)
• Friday, 8:30 am - 5:00 pm (or 7:00 am - 5:30 pm)
• Saturday, 8:30 am - 5:00 pm (or 7:00 am - 5:30 pm)

14

Are you a current State of Michigan employee? State employees work for one of the departments that make up the government of the State of Michigan (e.g., Michigan Department of Corrections (MDOC), Michigan Department of Transportation (MDOT), etc.).

• Yes
• No

15

Are you a current Michigan Department of Transportation (MDOT) employee?

• Yes
• No

16

MDOT - Have you participated in any of the following MDOT Workforce Programs?

• MI Construction Career Days
• MDOT Capstone Internship
• MDOT Internship (Co-Op) Program
• MDOT TRAC Program
• MDOT Veteran Internship Program
• MDOT Youth Development and Mentoring Program
• National Summer Transportation Institute (NSTI)
• Transportation Diversity Recruitment Program (TDRP) Internship
• Other
• N/A

17

MDOT - Where did you hear about this job? (Check all that apply)

• State of Michigan Website/NEOGOV or Governmentjobs.com
• LinkedIn
• College/University Career Services Office or website
• Twitter
• Facebook
• Indeed
• Career Search Engine (i.e. Monster, Careerbuilder)
• Michigan Works! Agency
• Career Fair
• GovDelivery
• Billboard
• Employee Referral
• Veterans Organization
• Government Jobs
• Diversity Jobs
• recruitics
• ZipRecruiter
• Other
• Required Question