State Services Aide — Help Residents & Process Requests

State-of-Michigan; Kalkaska (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

The State of Michigan Department of State Aide role serves Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You’ll process transactions, answer questions, and help customers understand available services and online options.

This full-time position offers a varied schedule (40+ hours weekly), with occasional travel for relief assignments. Educational requirement is a high school diploma, and there are multiple experience levels aligned

Qualifications

• High school diploma or equivalent.
• 6 Level - No specific type or amount is required.
• 7 Level - One year of experience equivalent to a Department of State Aide 6.
• E8 Level - Two years of experience equivalent to a Department State Aide, including one year equivalent to a Department State Aide 7.

Responsibilities

• Review requests and check eligibility for Michigan residents.
• Process a variety of transactions and answer questions.
• Help customers understand different services and online options.

Education

High school diploma

Job description

The State of Michigan Department of State Aide role serves Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You’ll process transactions, answer questions, and help customers understand available services and online options.

This full-time position offers a varied schedule (40+ hours weekly), with occasional travel for relief assignments. Educational requirement is a high school diploma, and there are multiple experience levels aligned