State Programs Counselor (Student Services Professional III)

California State University, Fullerton; Fullerton (CA); On-site; USD 62,000 - 68,000; Full time

Job summary

California State University, Fullerton is seeking a State Programs Counselor (Student Services Professional III) in the Office of Financial Aid. The role requires a relevant degree and several years of student services experience, with a focus on counseling, interviewing, and conflict resolution.

The position offers a salary range of $5,540 to $6,128 per month and a standard work schedule Monday–Friday, 8:00 AM–5:00 PM.

Qualifications

• Bachelor's degree or equivalent with related field coursework plus three years of professional student services work.
• Master's degree may substitute for one year of professional experience; Doctoral degree may substitute for three years.
• Ability to plan, coordinate, and supervise programs; interact with a diverse student population; communicate effectively.

Skills

Counseling techniques

Interviewing

Conflict resolution

Diversity and inclusion awareness

Communication skills

Education

Bachelor's degree or equivalent

Master's degree substitution for one year experience

Doctoral degree substitution for three years experience

Tools

PeopleSoft

CMS (Content Management System)

Job description

State Programs Counselor (Student Services ProfessionalIII)

Classificaiton: Student Services Professional III

Department: The Office of Financial Aid within the Divisionof Student Affairs is available to remove the cost of barriers thatmay prevent individuals from pursuing their educational goals. Weseek an exceptional individual to join our team as the StatePrograms Counselor (Student Services Professional III). The idealcandidate in this role should have a positive attitude and anactive, energetic mind characterized by highly ethical practicesand a commitment to inclusivity, openness, flexibility, integrity,and kindness.

Salary Range: $5,540 - $6,128 per month

Work Schedule: Monday - Friday, 8:00 AM - 5:00PM

Essential Qualifications:

Bachelor's degree or the equivalent from an accredited four-yearcollege or university in a related field including or supplementedby upper division or graduate course work in counseling techniques,interviewing, and conflict resolution plus three years ofprofessional student services work in the field. A master's degreefrom an accredited college or university in Counseling, ClinicalPsychology, Social Work, or a job-related field may be substitutedfor one year of professional experience. A Doctoral degree from anaccredited college or university and the appropriate internship orclinical training in a relevant field may be substituted for threeyears of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organizeprograms and activities. Ability to interact with a diverse studentpopulation, faculty, staff, and the public. Ability to analyzecomplex situations accurately and adopt effective courses ofaction. Ability to advise students individually and in groups oncomplex student-related matters. Ability to complete assignmentswithout detailed instructions. Ability to establish and maintaincooperative working relationships with a variety of individuals.Possession of excellent verbal and written communication skills, aswell as the ability to acquire knowledge of campus procedures,activities, and the overall organization.

A background check (including a criminal records check) must becompleted satisfactorily and is required for employment. CSU willmake a conditional offer of employment, which may be rescinded ifthe background check reveals disqualifying information, and/or itis discovered that the candidate knowingly withheld or falsifiedinformation. Failure to complete the background checksatisfactorily may affect the continued employment of a current CSUemployee who was conditionally offered the position.

Preferred Qualifications:

Knowledge of PeopleSoft software or content Management System (CMS)is desirable. Previous extensive experience in administration ofTitle IV programs and knowledge of financial aid, need analysis,professional judgment, federal and state programs.

Special Working Conditions:

Notice ofNon-Discrimination on the Basis of Gender or Sex and ContactInformation for Title IX Coordinator

Additional Information:

California State University, Fullerton is committed to fostering anenvironment where students, staff, administrators, and facultythrive. We welcome individuals ready to make an impact on studentand staff success to apply and become part of the Titan Community.Reasonable accommodations will be provided for qualified applicantswith disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibitsdiscrimination based on regardless of race, sex, color, ethnicity,national origin, or any other protected status.

As of January 1, 2022, the CSUOut-of-State Employment Policy prohibits the hiring ofemployees to perform CSU-related work outside the state ofCalifornia.

The scope of responsibilities for this position includes the makingor participating in the making of decisions that may have amaterial financial benefit on the incumbent. Therefore, you will berequired to file an initial "Conflict of Interest Form 700:Statement of Economic Interests" within thirty (30) days from dateof hire and on an annual basis; and complete the CSU sponsoredethics on-line training within thirty (30) days of appointment, andat least once during each consecutive period of two calendar yearsfollowing the appointment.

Applicants will be required to disclose whether they have receiveda final administrative decision or final judicial decisiondetermining that they have committed sexual harassment within thelast 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer ofemployment is extended. Applicants who reach the final stages of the application process must also sign a release form thatauthorizes the release of information by the applicant's currentand/or former employers to the CSU concerning any substantiatedallegations of misconduct.

Multiple positions may be hired from this recruitment based on thestrength of the applicant pool.

If you are applying for a staff position, please note that you arenot eligible to work concurrently in a staff position and anAcademic Student position such as a Graduate Assistant, TeachingAssociate, Instructional Student Assistant, or Student Assistantposition.

Regular attendance is considered an essential job function; theinability to meet attendance requirements may preclude the employeefrom retaining employment.

Employee/applicant who applies for a position may be required tosuccessfully complete job-related performance test(s) as part ofthe selection process.

California State University, Fullerton is not currently sponsoringany new H-1B petitions for staff, management, or facultypositions.

Application Deadline:

Sep 10, 2026 (9:00 PM)