State Programs Counselor (Student Services Professional III)

Psych Billing; Fullerton (CA); On-site; USD 62,000 - 68,000; Full time

Job summary

California State University, Fullerton seeks a State Programs Counselor (Student Services Professional III) to provide counseling and guidance to students, manage program activities, and support financial aid initiatives. The role requires collaboration with faculty, staff, and external partners to remove barriers to education.

The position emphasizes integrity, inclusivity, and ethical practices, with a monthly salary of $5,540–$6,128 and a workweek Monday–Friday, 8:00 AM–5:00 PM.

Qualifications

• Bachelor's degree plus 3 years of student services work in counseling or related field.
• Master's degree can substitute for 1 year of experience.
• Doctoral degree can substitute for up to 3 years of experience.
• Ability to plan, develop, coordinate, supervise programs and activities.
• Ability to interact with a diverse student population, faculty, staff and the public.
• Ability to analyze complex situations and advise on actions.
• Ability to advise students individually and in groups on complex matters.
• Ability to work with minimal instructions and meet deadlines.
• Strong verbal and written communication skills and campus knowledge.
• Background check will be completed satisfactorily.

Skills

Counseling techniques

Interviewing

Conflict resolution

Interpersonal communication

Diversity and inclusion

Education

Bachelor's degree

Master's degree substitution

Doctoral degree substitution

Tools

PeopleSoft CMS

Job description

State Programs Counselor (Student Services Professional III)

Classification: Student Services Professional III

Department: The Office of Financial Aid within the Division of Student Affairs is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the State Programs Counselor (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Salary Range: $5,540 - $6,128 per month

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Essential Qualifications

• Bachelor's degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field.
• A master's degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience.
• A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.
• Ability to plan, develop, coordinate, supervise, and organize programs and activities.
• Ability to interact with a diverse student population, faculty, staff, and the public.
• Ability to analyze complex situations accurately and adopt effective courses of action.
• Ability to advise students individually and in groups on complex student-related matters.
• Ability to complete assignments without detailed instructions.
• Ability to establish and maintain cooperative working relationships with a variety of individuals.
• Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.
• A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

• Knowledge of PeopleSoft software or content Management System (CMS) is desirable.
• Previous extensive experience in administration of Title IV programs and knowledge of financial aid, need analysis, professional judgment, federal and state programs.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial "Conflict of Interest Form 700: Statement of Economic Interests" within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

Application Deadline

Sep 10, 2026 (9:00 PM)