State Procurement Agency Support Administrator

Padmore Global Connections LLC; Indianapolis (IN); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Padmore Global Connections LLC in Indianapolis seeks a State Procurement Agency Support Administrator to assist procurement processes by performing critical administrative tasks and providing resolution support.

Key duties include contract reviews for PII, posting contracts and RFQs, handling support tickets and inquiries, guiding requestors, and maintaining compliant records with strong attention to detail and customer service.

Qualifications

• Attention to detail when reviewing contracts for PII or sensitive information.
• Familiarity with procurement processes, contract management, and public sector regulations.
• Ability to assess issues, conduct research, and develop practical solutions.
• Comfortable using online platforms to post contracts and manage documentation.

Responsibilities

• Conduct basic contract reviews to identify and address PII concerns.
• Prepare and post contracts, RFQs, and related documentation to online platforms.
• Handle support tickets and phone calls to assess, research, and resolve inquiries.
• Collaborate with requestors to provide guidance and resolution for procurement-related tasks.
• Maintain organized records and ensure compliance with policies, procedures, and timelines.
• Provide excellent customer service and clear communication with stakeholders.

Skills

Attention to Detail

Procurement Knowledge

Problem Solving

Technical Proficiency

Communication Skills

Organizational Skills

Customer Service

Legal Awareness

Tools

Ticketing systems

Job description

State Procurement Agency Support Administrator

About the job State Procurement Agency Support Administrator

Work Arrangement: Hybrid

Agency Interview Type: Phone and in-person

Engagement Type: Contract

Short Description:

The State Procurement Agency Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support.

Complete Description:

Job Description:

The State Procurement Agency Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support. Key responsibilities include:

• Conducting basic contract reviews to identify and address Personally Identifiable Information (PII) concerns.
• Preparing and posting contracts, requests for quotes (RFQs), and related documentation to online platforms in accordance with agency standards.
• Handling support tickets and phone calls to assess, research, and resolve issues or inquiries raised by requestors.
• Collaborating with requestors to provide guidance and resolution for procurement-related tasks or challenges.
• Maintaining organized records and ensuring compliance with relevant policies, procedures, and timelines.
• Providing excellent customer service and ensuring clear communication with internal and external stakeholders.

Skill Requirements:

• Attention to Detail: Strong focus on accuracy, particularly when reviewing contracts for PII or other sensitive information.
• Procurement Knowledge: Familiarity with procurement processes, contract management, and public sector regulations is highly desirable.
• Problem-Solving Skills: Ability to assess issues, conduct research, and develop practical solutions.
• Technical Proficiency: Comfortable using online platforms to post contracts and handle documentation; familiarity with relevant software/tools is a plus.
• Communication Skills: Excellent verbal and written communication abilities to assist requestors effectively and professionally.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively to meet deadlines.
• Customer Service Orientation: Commitment to providing high-quality support and assistance to stakeholders.
• Legal Awareness: Basic understanding of PII and how to manage sensitive information in compliance with legal and organizational guidelines.

Preferred Qualifications:

• Previous experience in procurement, contract management, or a related field.
• Knowledge of state procurement policies and procedures.
• Experience in ticketing systems or customer service platforms.