State Licensed RN Telephonic Support

Contemporary Staffing Solutions (CSS); United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare staffing agency is seeking an RN Telephonic Patient Support professional to offer remote clinical guidance and assist patients in specialized health programs. The ideal candidate holds an active RN license and has a minimum of 3 years clinical experience, with a background in telephonic support preferred. This position focuses on delivering compassionate support to patients and collaborating with healthcare teams to enhance patient engagement.

Qualifications

• Active and unrestricted Registered Nurse (RN) license in FL, TX, GA, NC, PA, OH, IL, or TN.
• Minimum of 3 years of clinical experience as a Registered Nurse.
• Prior experience in telephonic patient support or case management preferred.

Responsibilities

• Deliver compassionate telephonic support to patients regarding treatment programs.
• Conduct scripted medical screenings to identify clinical needs.
• Accurately document patient interactions and collaborate with clinical teams.

Skills

Compassionate communication

Clinical expertise

Telephonic support

Patient management

Education

Bachelor's degree in Nursing (BSN)

Tools

Computer systems

Virtual communication platforms

Job description

A company is looking for an RN Telephonic Patient Support professional to provide remote clinical guidance and assistance to patients in specialized health programs.

Key Responsibilities

• Deliver compassionate telephonic support to patients regarding treatment programs and disease management
• Conduct scripted medical screenings and follow protocols to identify clinical needs and escalate concerns
• Accurately document patient interactions and collaborate with clinical teams to enhance patient engagement

Qualifications

• Active and unrestricted Registered Nurse (RN) license in FL, TX, GA, NC, PA, OH, IL, or TN
• Bachelor's degree in Nursing (BSN) is required
• Minimum of 3 years of clinical experience as a Registered Nurse
• Prior experience in telephonic patient support, case management, or non-clinical nursing administration is preferred
• Proficiency with computer systems and virtual communication platforms