State Administrative Manager 15/ HCV Operations Manager

State of Michigan; Lansing (MI); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player dedicated to equitable housing outcomes is seeking a skilled operations manager. This role involves overseeing the operations system staff and managing the Elite software for various housing programs that significantly impact the community. With a focus on efficiency and accuracy, you will lead initiatives to improve program policies and reporting mechanisms. The ideal candidate will thrive in a dynamic environment, ensuring compliance with evolving regulations while fostering a diverse and inclusive workplace. This opportunity promises a rewarding career path in public service, where your contributions will directly benefit thousands of residents.

Qualifications

• Four years of professional experience in operations management.
• Experience with regulatory compliance and reporting structures.

Responsibilities

• Manage operations system staff and the Elite computer system.
• Evaluate and improve reporting structures for HUD programs.

Skills

Management

Data Analysis

Regulatory Compliance

Reporting

Education

Bachelor's Degree

Job description

At MSHDA we pursue equitable housing outcomes for underserved populations, including but not limited to race, gender, disability, religion, age, weight, socioeconomic status, and LGBTQ+. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness.

Serve as manager of operations system staff and the Elite computer system for the Housing Choice Voucher, Family Self-Sufficiency, and Homeownership Programs. These programs bring over $200 million in funds annually into the State of Michigan and serve more than 28,000 residents. The rules and regulations of these programs are continuously changing as is the computer system that manages all program data. The purpose of this position is to effectively manage both operations system staff and the Elite system software which includes establishing and leading workgroups to identify gaps in current program policies and procedures and recommending new criteria, revised standards, and guidelines by which efficiency and accuracy can be improved; developing goals for maintenance release testing, upgrade implementation, and contract management; evaluating and improving reporting structures for HUD’s PIC, VMS, EIV, and REAC before creating reporting mechanisms to ensure that all data and reporting is accurate to prevent financial sanctions and a reduction in future funding.

For additional information, please see the links below:

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MSHDA is a Veteran Friendly Employer. Veterans and Military Spouses are encouraged to apply.

Education
Possession of a bachelor's degree in any major.

Experience
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.Education level typically acquired through completion of high school and two years of safety and regulatory or law enforcement experience at the 14 level; or, one year of safety and regulatory or law enforcement experience at the 15 level, may be substituted for the education and experience requirements.

To be considered for this position you must:

1. Attach a cover letter describing what strengths and work experience you bring to this position.
2. Attach a copy of your detailed resume to the job application. Dates of employment should include month and year and hours per week.
3. Attach a copy of your official college/university transcript(s), if you have completed any college/university.

Failure to complete any of the above items may result in your application not being considered. Also, information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further.

For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable if it contains the elements listed above.The college/university does not have to send the transcripts directly to MSHDA. Review more information regardingofficial transcripts.

Your application for any position does not guarantee that you will be contacted by MSHDA for further consideration. Only those applicants interviewed may be notified of the results.

Based on operational needs, hybrid remote work and alternate work schedule requests for this position may be considered. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that weekly onsite work will be required.Work must be performed in the state of Michigan.

As a Condition of Employment: this position requires successful completion of a background investigation, drug test and a financial disclosure review.

Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

Applications must be submitted through NEOGOV. If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at 855-524-5627.

View the job specification at: https://www.michigan.gov/-/media/Project/Websites/mdcs/JOBSPECS/S/StateAdministrativeManager.pdf