Starter/Ranger

Troon International; Troy, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Sanctuary Lake Golf Course in Michigan is seeking a part-time Starter to guide players, manage pace of play, and provide friendly guest services on the golf course.

You will greet guests, answer questions, share course knowledge, coordinate with the team, and ensure a welcoming atmosphere while maintaining a professional image.

Equal opportunity employer; flexible hours; hospitality or golf course experience is encouraged.

Qualifications

• Punctuality and reliability required.
• Strong teamwork and customer service mindset.
• Excellent verbal and interpersonal communication.
• Attention to detail and proactive attitude.
• Ability to work independently when needed.
• Customer-focused with a positive demeanor.
• Represent Sanctuary Lake and Troon professionally.

Responsibilities

• Maintain a good pace of play for groups on the course.
• Assist guests with course knowledge and directions.
• Communicate effectively with the team.
• Get groups started off the first tee on time while conveying pace and course expectations.
• Greet guests with a smile and treat all guests and staff with respect.
• Handle issues that may arise professionally.

Skills

Punctuality

Team player

Interpersonal skills

Attention to detail

Independent worker

Customer service

Professional image

Job description

Sanctuary Lake Golf Course is excited to announce the exceptional career opportunity of part-time Starter. Qualified candidates will thrive in a hospitality environment and be highly focused in providing superior service.

The Starter is a integral to the guest experience and are important staff members on the golf operations team. Starters will provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course. They will also provide other guest services in the form of communication, directions, advice and answer questions from guests on other topics related to the golf course.

Required Skills:

• Ability to show up on time and ready to work.
• Friendly, willing to work hard and a team player.
• Excellent interpersonal, verbal and communication skills
• Attention to detail, initiative and enthusiasm required.
• Able to work independently.
• Service and customer focused attitude.
• Maintain and promote a positive and professional image to all guest and employees as a representative of Sanctuary Lake and Troon.

Essential Duties and Responsibilities:

• Maintain a good pace of play.
• Assist guest with course knowledge and directions.
• Communicate with the team.
• Gets the groups started off the first tee on time while conveying the pace/course expectations. (receipts, time of start, cart numbers, turn time, suggestions to improve speed of play)
• Treats all guest and employees with respect, greets guests with a smile.
• The ability to handle any issues that may arise.

Other possible duties include:

• Clean and detail carts for next group/next day.
• Maintain a clean and orderly work area.
• Perform reasonable tasks assigned by management.

The Responsibilities listed above will be performed daily, but are not limited. You may be asked to perform a task that is not listed.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.