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Briardale Greens Golf Course in Euclid, OH is hiring a part-time Starter to welcome guests and help run a smooth first-tee experience. As an associate of Troon, you will support golf operations and deliver friendly, efficient service to members and guests.
Responsibilities include guiding players to the first tee, communicating course conditions and pace of play, handling check-in, and upholding course policies. Prior golf knowledge is helpful; strong guest services skills are essential.
Briardale Greens GC
Euclid, OH 44123, USA
Briardale Greens Golf Course, located in Euclid, OH, is pleased to announce an excellent career opportunity for a part-time Starter! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.
Summary:
The Starters are integral to the guest experience and are important staff members on the golf operations team. Starters will provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course. They will also provide other guest services in the form of communication, directions, advice and answer questions from guests on other topics related to the golf course.
Qualifications, Knowledge and Skill Requirements:
Must have a valid driver’s license (if driving golf cars or driving range equipment)
Must have a strong work ethic
Must have friendly personality and enjoy working with the public
Must be organized and able to work well in fast paced environment
Must have strong customer/guest orientation
Must have strong communication and interpersonal skills
Must be dependable
Working knowledge of the game of golf preferred
Position Responsibilities:
Maintains professional appearance
Provides information regarding the golf course, play time and other golf related issues
Provides customer service to arriving guests to help expedite check-in process
Verifies that all revenues have been properly recorded by inspecting receipts for all players before they begin play on the golf course
Keeps golf shop personnel informed regarding pace of play off the first tee
Supplies guests with scorecards, pencils and other items if needed
Advises guests of course conditions and expected pace of play
Implements and supports all course policies and programs as communicated by management
Observes pace of play on the golf course
Assists slower groups/players and requests them to speed up play, where appropriate
Requests slower playing groups to allow others to play through, if appropriate
Report’s pace of play to starter and golf shop personnel
Assists starter on the first tee if needed during heavy demand periods
Reports infractions to appropriate golf shop personnel (Head Pro, 1st Assistant, etc.)
Ensures that all guests/players are following golf course rules and etiquette
Performs other duties as assigned by supervisor or manager
Working Conditions:
While performing the required duties of this job, the employee is regularly required to reach with arms and hands
The employee often is required to walk, stand, talk or hear, handle, feel or operate objects
The employee must be able to lift and/or move up to 30lbs occasionally
The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl
Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards
Noise level is moderately quiet
Work extended hours during golf and holiday season
Work weekends and holidays
All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.