StarRez System Manager

Ball State University; Indiana (PA); Remote; USD 50,000 - 64,000; Full time

Job summary

Ball State University is hiring a StarRez System Manager for Housing and Residence Life, responsible for IT development and management of housing management systems. Candidates should possess a Bachelor's degree and have experience with StarRez and SQL. This role offers a competitive salary and the possibility of remote work from anywhere in the U.S.

Benefits

Affordable Healthcare

Retirement

Tuition Remission

Qualifications

• 1 year experience with StarRez Housing Management system.
• Experience supporting and troubleshooting computer systems.
• Authorization to work in the US.

Responsibilities

• Manage IT development for web-based processes in Housing and Residence Life.
• Collaborate on StarRez work order integration.
• Support University Apartment staff with back-end processes.

Skills

System Configuration

SQL

Troubleshooting

Education

Bachelor’s degree from an accredited institution

Master’s degree preferred

Tools

StarRez Housing Management system

Job description

Please see Special Instructions for more details.

For nominations and questions regarding this opportunity, please contact Kyla McKillip, Interim Assistant Director of Talent Acquisition, at [e-mail]

Position Information

Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana.Learn More

Any BSU employee, excluding Faculty and Temporary employees, applying for a staff or professional position will need to have been in their current role for at least 6 months at time of application. Learn More

Any BSU employee who is offered a final interview when applying for a staff or professional position will need to inform their current supervisor of the upcoming interview. Learn More

Position Title

About this Opportunity

Benefits and Community

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.

• Affordable Healthcare
  
  
• Retirement
  
  
• Tuition Remission (For eligible employees, their dependents, and spouse)
  
  

Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:

The StarRez System Manager for Housing and Residence Life is responsible for assisting with all aspects of management of the StarRez Housing Management system including the back-end testing and development of housing contract and lease processes, interim and break housing processes, returner self-selection, room profiling, data cleaning, and the extraction of data. This position will also assist with a comprehensive review of the system including reviewing, eliminating, and/or rewriting of a variety of data subs, custom fields, and reports. This position will assist with the testing of upgrades and patches and documentation of all aspects of the system. Opportunity for this position to be fully remote from anywhere in the United States.

Bachelor’s degree from an accredited institution or equivalent.

1 year experience with system configuration experience with the StarRez Housing Management system. Experience with SQL or StarQL is required. Experience supporting and troubleshooting computer systems including system integrations.

Minimum Other

Authorization to work in the US

Authorization to work in the US Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Preferred Education

Master’s degree from an accredited institution or equivalent.

Preferred Experience

Experience working with SIS products such as Banner.
Experience working with the StarRez Housing Management system.

Preferred Other

Pre-Employment Screening

Pre-Employment Screening Requires successful completion of a background check and education verification.

Position Title(s) Supervised

None.

Required Certifications

EEO Statement

Ball State University is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, religion, color, sex (including pregnancy), sexual orientation, gender identity or gender expression, disability, genetic information, ethnicity, national origin or ancestry, age, protected veteran status, or any legally protected status.

About Ball State University

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master’s, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

There's more to discover IN Indiana! Visit the following link to learn more:

Department Housing and Residence Life Office:152210

Department Information

The pay range for the position is $50,000-$64,000.

Department Email or Phone Number

Department Email or Phone Number [e-mail]

Duties & Responsibilities

Ranking

Ranking 1

Job Duty

Manage IT development for web-based processes in Housing and Residence Life, including housing applications, contracting and leasing processes, conference contracts and workflows, interim housing, orientation housing, summer housing processes, student billing, and other housing management system processes and integrations as needed. Build, maintain, and troubleshoot web-based processes in the student-facing housing portal.

Ranking

Ranking 2

Job Duty

Collaborate on StarRez work order integration with TMA including testing, updating, and troubleshooting.

Ranking

Ranking 3

Job Duty

Support University Apartment staff with back-end processes, reporting, and troubleshooting of client set-up and bookings.

Ranking

Ranking 4

Job Duty

Develop documentation for web-based processes in Housing and Residence Life.

Ranking

Ranking 5

Job Duty

Develop training materials for web-based processes for multiple levels of staff in Housing and Residence Life including student staff, administrative staff, professional staff, service staff (Custodial and Maintenance staff).

Ranking

Ranking 6

Job Duty

Collaborate with campus partners and/or vendor to maintain and troubleshoot system integrations for building access, meal plan loads, and demographic loads

Ranking

Ranking 7

Job Duty

Perform other related duties as assigned.

Posting Number

Posting Number 202501767P

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Desired Start Date 07/07/2025

Position End Date (if temporary)

Open Date

Open Date 06/13/2025

Applications Accepted Through Date

Applications Accepted Through Date 06/29/2025

Open Until Filled No

Information regarding transcripts

Information regarding transcripts The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

Special Instructions Summary

For nominations and questions regarding this opportunity, please contact Kyla McKillip, Interim Assistant Director of Talent Acquisition, at [e-mail]

Information for Applications Requiring a Cover Letter

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.

Supplemental Questions

Required fields are indicated with an asterisk (*).