Starlink Installation Technician

EchoStar; Amarillo (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Company vehicle, tools, and uniforms

Tuition reimbursement

Discounts on DISH services

Job summary

EchoStar is hiring a Field Technician to visit customers’ homes in Amarillo, TX, installing DISH equipment and smart home products. You’ll educate customers on usage and recommend services, while keeping a neat, professional environment and coordinating with the team as needed.

The role requires a valid driver’s license, the ability to travel, and comfort working in various weather conditions. Benefits include comprehensive plans, training, and a company vehicle.

Qualifications

• Valid driver’s license required for driving to customer sites.
• Willingness to travel and work flexible shifts, including evenings/weekends/holidays.
• Strong problem-solving and customer-focused attitude in home settings.

Responsibilities

• Install and service DISH equipment and smart home products in customers' homes.
• Teach customers how to use their tech and suggest additional services when appropriate.
• Maintain a clean, professional work area and stay connected with the team while working independently.

Skills

Driver's license

Customer service

Problem-solving

Flexibility

Team coordination

Job description

What Success Looks Like (Objectives):

You'll visit customers' homes, solve problems, and introduce them to smart home tech.

• Install and service DISH equipment and smart home products in customers' homes
• Teach customers how to use their tech and offer additional services when helpful
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What's in it for You:

• Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
• Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms

Paid Training You'll Get:

• Clear, step-by-step guidance for installations and service
• Smart home tech knowledge to support and educate customers
• Best practices created by our most experienced techs

Core Skills, Competencies, and Key Experiences (What you'll bring)

What you'll Need:

• Valid Driver's License: This position requires a valid driver's license because driving a company vehicle to customer sites and regional offices is an essential function of the job.
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
• Physical Ability:
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
• Customer Focus: Build trust and create a great experience
• Problem-Solving: Tackle a variety of challenges on the spot
• Determination: Work in tight spaces and all kinds of weather
• Adaptability: Handle changes and unexpected tasks with ease

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All