Starlink Global Operations Manager (Country Launch)

Spacex; Bastrop (TX); Hybrid; USD 90,000 - 150,000; Full time

Job summary

SpaceX seeks a Starlink Global Operations Manager (Country Launch) in Bastrop, TX. You will blend strategic planning with hands-on operations to enable market access and rapid growth, reporting on KPIs and guiding cross-functional teams across markets.

The role requires 4+ years in operations/PM/strategy, international experience, and strong data skills (SQL/Tableau/Power BI). Travel up to 50% and on-site work are expected; ITAR compliance is mandatory.

Qualifications

• 4+ years of experience in business operations, project management, or strategic planning.
• 1+ year experience based abroad or working with operations outside of the United States.
• 1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.).
• Willingness to travel up to 50% and work extended hours when required.

Responsibilities

• Develop comprehensive execution plans to implement market requirements for initial market access and rapid growth of operations.
• Track and report on KPIs such as activation timeliness, product accessibility, and operational health in live markets.
• Guide planning and resource management for specific verticals within Starlink, including business models.
• Identify initiatives for improvement and lead cross-functional implementation with leadership.
• Lead process and system enhancements to improve handoffs, customer experience, and scaled operations.

Skills

Project management

Strategic planning

Excel modeling

Microsoft Office

Education

Bachelor’s degree in STEM, business, economics, or finance

Tools

SQL

Tableau

Power BI

Looker

Job description

Starlink Global Operations Manager (Country Launch)

Bastrop, TX

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

STARLINK GLOBAL OPERATIONS MANAGER (COUNTRY LAUNCH)

Starlink is providing high-speed broadband to the world. This role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:

• Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations
• Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink’s operational health in live markets
• Guide planning and resource management for specific verticals within Starlink, including development of business models
• Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership
• Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources
• Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
• Support and educate internal stakeholders on market requirements and timeframes, working collaboratively to achieve company objectives

BASIC QUALIFICATIONS:

• Bachelor’s degree in STEM, business, economics, or finance
• 4+ years of experience in business operations, project management, or strategic planning
• 1+ year experience based abroad or working with operations outside of the United States
• 1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.)

PREFERRED SKILLS AND EXPERIENCE:

• Demonstrated success working in an environment with competing priorities and aggressive schedules
• Experience leading complex operational and strategic initiatives
• Ability to define and manage a project independently
• Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
• Strong written and verbal communication skills, particularly with senior business leaders

ADDITIONAL REQUIREMENTS:

• Willingness to travel up to 50%
• Must be willing to work extended hours and/or weekends
• This is not a remote position and would require being onsite
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s ... [e-mail] .

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in SpaceX’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.