Starlink Communications Manager (LatAm)

SPACE EXPLORATION TECHNOLOGIES CORP; Bastrop (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceX's Starlink LATAM team seeks a Regional Communications Manager to own Latin America consumer communications across leads email, starlink.com, landing pages, messaging and related channels.

You will run LATAM as a country General Manager for comms, shaping demand, removing barriers, and translating insights into live campaigns, pages, and assets across markets.

Qualifications

• 5+ years of experience in brand, product, or performance communications, with ownership of a market or region
• Fluency in Spanish and English (written and spoken)
• Bachelor’s degree in marketing, business, communications, journalism, economics or a related field

Responsibilities

• Own the monthly LATAM communications plan and a dated recap covering leads email, website, ads, customer comms, and retail
• Convert consumer insights into actionable initiatives, copy, pages, ads, emails, and experiments for Latin American markets
• Build and maintain nurture and abandoned-cart email series; ship market campaigns tied to seasonality, reliability, ISP comparison, pricing, Roam/Mini, travel, and emergency backup
• Track email-attributed orders, volume, and conversion vs. other markets; reallocate effort and retire underperforming work
• Ship country-dynamic starlink.com pages for LATAM: stories, comparison, reliability, city/place, installation, and use cases
• Develop in-market ad messaging that resolves to those pages; test claims insights support and retire claims that reduce trust

Skills

5+ years experience in brand/ product/

Fluency in Spanish and English

Education

Bachelor’s degree in marketing, business, communications, journalism, economics or related field

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

STARLINK COMMUNICATIONS MANAGER (LATAM)

Starlink is hiring a Regional Communications Manager to own Latin America consumer communications. This role is the single owner of Starlink communications across the awareness, consideration, and conversion funnel - including leads email, starlink.com, landing pages, messaging, and related channels. The manager runs LATAM as a country General Manager for comms: generating demand, removing conversion barriers, and turning consumer insights into live campaigns, pages, and in-market assets. The manager owns lead email, starlink.com, landing pages, ad messaging, and related channels for the region.

RESPONSIBILITIES

• Own the monthly LATAM communications plan and a dated recap covering leads email, website, ads, customer comms, and retail
• Convert consumer insights (focus groups, interviews, brand tracking, user testing) into actionable initiatives, copy, pages, ads, emails, and experiments for Latin American markets
• Build and maintain nurture and abandoned-cart email series; ship market campaigns tied to seasonality, reliability, ISP comparison, pricing, Roam/Mini, travel, and emergency backup
• Track email-attributed orders, volume, and conversion vs. other markets; use results to reallocate effort and retire underperforming work
• Ship country-dynamic starlink.com pages for LATAM: stories, comparison, reliability, city/place, installation, and use cases
• Develop in-market ad messaging that resolves to those pages; test claims insights support and retire claims that reduce trust

BASIC QUALIFICATIONS

• Bachelor’s degree in marketing, business, communications, journalism, economics or a related field
• 5+ years of experience in brand, product, or performance communications, with ownership of a market or region - not campaign execution alone
• Fluency in Spanish and English (written and spoken)

PREFERRED SKILLS AND EXPERIENCE

• Direct experience running communications across email, web/landing pages, and paid or owned advertising in the same funnel
• Proven ability to turn research (focus groups, interviews, brand tracking, user testing) into shipped copy, pages, ads, and experiments
• Experience building and iterating email programs (nurture, abandoned cart, lifecycle) with attributed order, volume, and conversion reporting
• Portuguese fluency (Brazil is a core LATAM market).
• Experience in connectivity, ISP, telecom, consumer hardware, or other considered purchases where trust, reliability, and comparison drive conversion
• Prior work in or for Latin America (Mexico, Brazil, Andean, Southern Cone, Central America, or Caribbean), including multi-country localization
• Familiarity with retail or in-market partner communications in addition to digital channels

ADDITIONAL REQUIREMENTS

• Available to work extended hours and/or weekends as needed
• Willingness to travel as needed
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. section 1157, or (iv) Asylee under 8 U.S.C. section 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

As set forth in SpaceX's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.