Starbucks Svr

TPG Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

Supplemental Life Insurance

Flexible Spending Accounts

401(k) Retirement Plan with company (匹

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Hotel discounts across TPG portfolio

Job summary

TPG Hotels & Resorts is seeking a Starbucks Server in Fort Lauderdale, FL. The role greets guests, takes orders, prepares beverages, and serves guests in a fast-paced hotel setting.

You will handle payments, maintain cleanliness, and ensure compliance with policies and brand standards. Responsibilities include timely beverage/food delivery, accurate order taking, tips reporting, and participating in department meetings.

Qualifications

• High school education or equivalent experience.
• Ability to understand and provide friendly guest service.
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

Responsibilities

• Greet guests and answer all questions about the menu.
• Accurate and prompt order taking.
• Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
• Timely delivery of beverages/food to guests.
• Prepare check and collect payment from guests in compliance with cash handling, credit card transactions and accounting policies and procedures.
• Report all tips in compliance with Company policy and IRS regulations.
• Immediately clean all spills and breakage.
• Restock service items.
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Any other duties / tasks as requested by management

Skills

Guest service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

The Starbucks Server is responsible for greeting, selling/order taking, preparing beverages and serving guests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Process g uest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

What You'll be doing

· Greet guests and answer all questions about the menu.

• Accurate and prompt order taking.
• Prompt preparation of beverages in accordance with prescribed procedures and brand standards.

Timely delivery of beverages/food to guests.

Prepare check and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.

Report all tips in compliance with Company policy and IRS regulations.

Immediately clean all spills and breakage.

Clean equipments and areas. Restock service items

On time and at work when scheduled, and in proper uniform.

Attend department meetings as scheduled.

Consistent professional and positive attitude and actions when communicating with guests and associates.

• Report all incidents of guest dissatisfaction or other matters of significance to management so that corrective measures may be taken.
• Any other duties / tasks as requested by management

Skills and Abilities:

High school education or equivalent experience.Ability to understandand provide friendly guest service. Ability to understand and comply with proper ordering, beverage preparation and food handling techniques. Ability to work in a fast paced enviroment, sometimes under pressure, while remaining flexible and efficient.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.