Starbucks Store Manager

The Long Bay Resort; Chapel Hill (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Free drink & bagel per shift

30% discount on retail/menu items

Medical & Dental insurance

Paid Time Off

401(k) with company match

Job summary

Brittain Resorts & Hotels is seeking a Store Manager for our Starbucks location to oversee daily operations, lead a team of baristas, and ensure exceptional guest service while meeting financial targets.

You will collaborate on scheduling, budgeting, inventory, and training, delivering consistent quality. BRH offers weekly pay and a comprehensive benefits package within a growing hospitality portfolio.

Qualifications

• Experience as a Starbucks manager in a high-volume location.
• Proven leadership and coaching abilities.
• Strong financial analysis and budgeting skills.

Responsibilities

• Oversee day-to-day store operations and ensure quality beverages and guest service.
• Lead, coach and develop baristas; schedule staff and manage shift coverage.
• Monitor store financials, budgets and profitability; implement action plans.

Skills

High-volume store management

Team leadership

Financial analysis

Tools

POS systems

Office apps

Job description

Overview

The Store Manager handles all day-to-day operations of their assigned Starbucks location, including managing team members, monitoring and reporting store financials, and working side-by-side with team members to serve quality products and provide excellent customer service.

Responsibilities

Starbucks Store Manager responsibilities include, but are not limited to:

• Delivering exceptional customer service to guests
• This is a working management role; work alongside our baristas during shifts by preparing & providing quality beverages & food products, stocking, replenishing, and deep cleaning as needed
• Creating and executing, weekly, daily and monthly sales plans
• Monitoring and reporting store financials such as P&L statements, budgets, etc…
• Scheduling team members according to business needs
• Cash management through the daily, weekly and monthly reconciliation of operating funds
• Creating and executing continued training and new-hire training plans
• Positive coaching of team members for performance improvement Implementing disciplinary action if necessary
• Continuous coaching on new beverage recipes, food items and company standards
• Inventory management, including ordering, maintaining proper par levels, and communicating with Starbucks Director and other Store Managers in the company to maintain appropriate product inventory
• Maintaining a clean and safe work environment on par with all appropriate company, state, and federal standards
• Other duties as assigned

Qualifications

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Must be able to work a variety of opening, closing, and mid shifts as needed
• Previous experience as a Starbucks manager in a high-volume location required
• Proven experience managing a team through motivation, coaching, and development
• Strong decision-making and problem-solving skills, with the ability to use independent judgment and anticipate customer needs
• Excellent communication skills, both verbal and written.
• Proficiency with computers and office applications (e.g., word processing, spreadsheets, databases)
• Ability to analyze financial information, prepare budgets, and make informed business decisions
• Passion for providing exceptional service to guests and team members
• Responsibility, reliability, and honesty
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Treat yourself every shift! Team members receive a free handcrafted drink and a bagel of their choice during every shift
• Save while you sip and shop! Get 30% off all retail merchandise and menu items as part of your team member discount
• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Who are we?

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.

Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States.

We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you're looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.