Assistant Starbucks Store Manager

The Long Bay Resort; Chapel Hill (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Free drink and bagel each shift

30% off retail merchandise and menu

Medical and Dental insurance

Supplemental insurance plans

Paid Time Off

401(k) retirement plan with company 
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Bereavement Leave

Jury Duty Pay

Employee Assistance Program

Scholarship Program

Tuition Reimbursement

Resort Accommodations Discount

Job summary

Brittain Resorts & Hotels' Starbucks location in the United States is hiring an Assistant Store Manager to support the Store Manager with day-to-day operations, supervise team members, and ensure quality beverages and customer service. The role involves working alongside baristas, scheduling, cash management, training, and maintaining standards.

This working management position emphasizes leadership in absence of the Store Manager; weekly pay is provided, and employees enjoy benefits including a

Qualifications

• Experience in hospitality management or supervising teams.
• Ability to manage cash and budgets.
• Strong communication and coaching skills.

Responsibilities

• Deliver exceptional customer service to guests.
• Work alongside baristas to prepare beverages and food.
• Assist with scheduling and managing store operations.

Skills

Leadership

Customer service

Communication

Scheduling

Cash handling

Training

Tools

Computers

Job description

Overview

The Assistant Store Manager supports the Store Manager with the day-to-day operations of their assigned Starbucks location, including supervising team members, supporting store operations, and working side-by-side with team members to serve quality products and provide excellent customer service. This position helps ensure company and Starbucks standards are consistently maintained and assists with leading store operations in the Store Manager's absence.

Responsibilities

• Delivering exceptional customer service to guests
• This is a working management role; work alongside our baristas during shifts by preparing & providing quality beverages & food products, stocking, replenishing, and deep cleaning as needed
• Supporting the Store Manager in executing weekly, daily and monthly sales plans
• Assisting with scheduling team members according to business needs
• Supporting cash management through the daily, weekly and monthly reconciliation of operating funds
• Assisting with continued training and new-hire training plans
• Providing positive coaching and feedback to team members for performance improvement
• Continuous coaching on new beverage recipes, food items and company standards
• Assisting with inventory management, including ordering, maintaining proper par levels, and ensuring appropriate product inventory
• Helping oversee daily store operations and providing leadership to team members in the Store Manager's absence
• Maintaining a clean and safe work environment on par with all appropriate company, state, and federal standards
• Other duties as assigned

Qualifications

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Must be able to work a variety of opening, closing, and mid shifts as needed
• Previous experience as a Starbucks manager required
• Proven experience managing a team through motivation, coaching, and development
• Strong decision-making and problem-solving skills, with the ability to use independent judgment and anticipate customer needs
• Excellent communication skills, both verbal and written.
• Proficiency with computers and office applications (e.g., word processing, spreadsheets, databases)
• Ability to analyze financial information, prepare budgets, and make informed business decisions
• Passion for providing exceptional service to guests and team members
• Responsibility, reliability, and honesty
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Treat yourself every shift!Team members receive a free handcrafted drink and a bagel of their choice during every shift
• Save while you sip and shop!Get30% offall retail merchandise and menu items as part of your team member discount
• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Who are we?

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.

Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States.

We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you’re looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.