STARBUCKS SHIFT SUPERVISOR (FULL TIME)

TouchPoint Support Services; Indianapolis (IN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free employee parking

Onsite gym

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (including Critical

Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint Support Services in Indianapolis, IN, is hiring a full-time Shift Supervisor for the St Vincent Indianapolis location. The role supports patient-facing operations with leadership over associates, training, and scheduling, with weekends rotating and hours varying.

Pay ranges from $18.50 to $20.00 per hour, plus benefits, and online applications are accepted. The position emphasizes customer service experience and strong leadership to maintain quality, safety, and productivity across

Qualifications

• Previous customer service and leadership experience required.

Responsibilities

• Direct the activities of associates during a shift and oversee that job expectations are completed while policy and procedure are maintained.
• Provide training and create work schedules.
• Evaluate performance, reward high performers and discipline when needed.
• Prepare production or sales reports for management and ensure quality, productivity and safety targets.
• Serve as the contact for employee questions or time-off requests.
• Mentor and develop employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Job description

• We are hiring immediately for a full time SHIFT SUPERVISOR position.
• Address: St Vincent Indianapolis - 2001 West 86th Street, Indianapolis, IN 46260. Note: online applications accepted only.
• Schedule: Full time schedule. Monday through Friday, hours may vary; rotating weekends. More details upon interview.
• Requirement: Previous customer service and leadership experience required.
• Perks: Free employee parking and an onsite gym!
• Pay Range: $18.50 per hour to $20.00 per hour.

TouchPoint

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Associates At Touchpoint Are Offered Many Fantastic Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

For positions in Washington State, Maryland, or to be performed Remotely or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug-free workplace.