Starbucks Department Manager

Albertsons Companies; Star (ID); On-site; USD 42,000 - 54,000; Full time

Job summary

Albertsons Companies seeks a Café Supervisor to lead, train, and schedule Starbucks clerks within a fast-paced retail environment in Star, Idaho. You will drive sales, manage inventory, and ensure top-notch customer service while maintaining safety and compliance standards.

The role requires strong leadership, communication, and multitasking abilities, with the flexibility to handle varied shifts. Join a team focused on great service and operational excellence.

Qualifications

• Proven ability to lead and train staff.
• Excellent verbal and written communication in English.
• Ability to work in a fast-paced retail cafe environment.

Responsibilities

• Deliver friendly, courteous, and professional customer service as a primary point of contact.
• Lead, train, schedule, and supervise clerks to ensure staffing and performance.
• Drive department results by increasing sales, improving profitability, and controlling costs.
• Oversee daily cafe operations, including beverage preparation, order fulfillment, and customer transactions.
• Manage inventory, place orders, conduct counts, and rotate products to ensure freshness and availability.
• Ensure compliance with company, corporate, food safety, and audit requirements.
• Maintain accurate required logs, including temperature and compliance documentation.
• Maintain a clean, safe, and organized cafe environment and work area.

Skills

Customer service leadership

Communication skills

Team supervision

Time management

Adaptability

Tools

POS system

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main Responsibilities

• Deliver friendly, courteous, and professional customer service as a primary point of contact.
• Lead, train, schedule, and supervise Starbucks clerks to ensure appropriate staffing and performance.
• Drive department results by increasing sales, improving profitability, and controlling costs.
• Oversee daily Starbucks operations, including beverage preparation, order fulfillment, and customer transactions.
• Manage inventory, place orders, conduct counts, and rotate products to ensure freshness and availability.
• Ensure compliance with company, Starbucks corporate, food safety, and audit requirements.
• Maintain accurate required logs, including temperature and compliance documentation.
• Maintain a clean, safe, and organized café environment and work area.

Soft Skills

• Strong customer focus with the ability to resolve complaints and service concerns professionally.
• Effective verbal communication with customers, team members, and leadership.
• Leadership and coaching skills to motivate, train, and guide employees.
• Time management and prioritization in a fast-paced environment.
• Sound judgment and accountability when working independently.
• Adaptability and willingness to take on varied responsibilities.

Competencies

• Retail and food service operations management.
• Team supervision, training, and workforce scheduling.
• Cash handling, register operation, and basic cash-office functions.
• Inventory control, ordering, and shrink awareness.
• Compliance monitoring and audit readiness.
• Visual merchandising and café presentation.

Knowledge And Abilities

• Knowledge of coffee and tea preparation methods, equipment, and beverage recipes.
• Ability to memorize drink formulas, PLU codes, and operating procedures.
• Working knowledge of food safety requirements and certifications.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to multitask, stay focused, and work under pressure.
• Physical ability to stand, walk, lift, reach, and perform repetitive tasks during shifts.
• Flexibility to work varied shifts in a 24-hour retail operation.