Starbucks Cafe Manager, Fort Lauderdale, #322

GoPuff; Fort Lauderdale (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

GoPuff is looking for a Cafe Manager to lead Starbucks operations in Fort Lauderdale. This role involves overseeing a dynamic team, ensuring operational excellence, driving financial performance, and enhancing customer satisfaction in a fast-paced environment. Ideal candidates have managerial experience and a strong entrepreneurial mindset, ready to deliver a perfect customer experience.

Benefits

Comprehensive medical, dental, and vision insurance

401k and commuter benefits

Gopuff employee discount

Career growth opportunities

Qualifications

• At least 2 years of managerial experience; 1 year in QSR or cafe preferred.
• Proficiency in computer usage, including email and Google Suite.
• Experience leading in a changing environment.

Responsibilities

• Lead all Starbucks operations and manage store performance.
• Drive improvements in KPIs and manage safety protocols.
• Ensure financial success and compliance with regulations.

Skills

Leadership

Problem Solving

Conflict Resolution

Entrepreneurial Mindset

Organizational Skills

Tools

Google Suite

Job description

Gopuff is seeking a Cafe Manager to join the Starbucks Operations team. We are looking for a self-starting and entrepreneurial leader. The Starbucks Cafe Manager role is an exciting and fast-paced position within Gopuff that requires drive, grit, positivity, and enthusiasm. In this role, you will lead a team of Lead Baristas and Baristas overseeing the Starbucks licensed store operations. You should have previous experience leading a team in a dynamic retail or hospitality environment, understanding your market, and identifying opportunities to drive store profitability and growth.

Ultimately, the success of the operation depends on your ability to execute and lead a team focused on delivering a perfect customer experience. We put our customers first.

Responsibilities

• Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance.
• Drive improvements in KPIs such as Production Time, Order Defect Rate, and Cost Per Order. Train and coach staff to prioritize safety, adhere to procedures, and maintain productivity.
• Ensure financial success by meeting budget targets for productivity, labor, and expenses, contributing to overall profitability.
• Maintain compliance with Gopuff and legal regulations, analyzing reports to enforce policies and procedures.
• Implement and monitor safety and HR compliance measures, ensuring personnel and product safety, and conducting quality assurance reviews.
• Develop and execute action plans to enhance facility performance, providing guidance on company programs and maintaining confidentiality.
• Create strategies to improve safety, foster a positive culture, and enhance financial performance.
• Oversee store operations, ensuring coverage during shifts, peak times, and weekends to provide a seamless customer experience.
• Use data analysis and observations to make informed decisions, improving customer satisfaction and store performance.
• Collaborate with leaders on labor management, forecasting, and scheduling.
• Drive operational excellence by implementing new initiatives, supporting team development, and setting performance goals.

Qualifications

• At least 2 years of managerial or supervisory experience; 1 year in QSR or cafe preferred.
• Strong organizational, interpersonal, and problem-solving skills.
• Conflict resolution skills.
• Entrepreneurial mindset with experience in a sales-focused environment.
• Proven leadership ability to coach and mentor teams with professionalism.
• Proficiency in computer usage, email, and Google Suite.
• Experience leading in a changing environment and improving processes.

Benefits

• Comprehensive medical, dental, and vision insurance, FSAs, HSA plans, 401k, commuter benefits, and supplemental life insurance.
• Gopuff employee discount, career growth opportunities, internal rewards programs, and company equity.

At Gopuff, we understand life’s unpredictability—whether it's forgetting the milk, running out of pet food, or needing ice cream at 11 pm. We’re here to deliver your wants and needs in minutes.

We’re building a team of motivated individuals to drive our vision of bringing a new age of convenience and predictability to an unpredictable world.

If you’re interested, join us on Team Blue.

Gopuff is an equal opportunity employer committed to an inclusive workplace. We do not discriminate based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, disability, or any other protected characteristic. We value diversity and encourage all qualified individuals to apply.