Starbucks Barista - Moxy Charlotte

Lexima; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Starbucks is hiring a Barista to be the face of the store, delivering the Starbucks Experience with friendly service and high-quality beverages.

You will master the menu, take orders with accuracy using POS, maintain a clean workspace, and work with the team to handle peak times while upholding safety standards.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service or food service experience is a plus.
• Excellent interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• Flexible schedule including mornings, nights, weekends, and holidays.
• Stand for extended periods and lift up to 25 pounds.

Responsibilities

• Customer service: Connect with and serve all customers with warmth and a 'customer-comes-first' attitude.
• Beverage preparation: Master the Starbucks menu to prepare and serve a variety of drinks according to quality standards.
• Order accuracy: Take customer orders accurately using the POS system.
• Store maintenance: Maintain a clean, safe, and organized workspace in all areas of the store.
• Stocking and inventory: Restock ingredients, cups, lids, and supplies as needed throughout the shift.
• Team collaboration: Work with the store team to support operations and manage workflow during peak hours.
• Product knowledge: Expand knowledge of coffee and tea products to provide informed recommendations.
• Safety and security: Follow cash handling and food safety standards.

Skills

Customer service

Communication

Multitasking

Adaptability

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Job description

As a Starbucks Barista, you will be the face of our company, creating the \"Starbucks Experience\" for customers by providing legendary customer service and expertly crafting delicious, high-quality beverages and food products. The ideal candidate is passionate about people and coffee, thrives in a fast-paced environment, and is committed to upholding Starbucks' values of belonging, craftsmanship, courage, and joy.

Responsibilities

• Customer service: Connect with and serve all customers with warmth and a \"customer-comes-first\" attitude.


• Beverage preparation: Master the Starbucks menu to prepare and serve a variety of coffee, espresso, tea, and other drinks according to all recipe and quality standards.


• Order accuracy: Take customer orders accurately and efficiently using the point-of-sale (POS) system.


• Store maintenance: Maintain a clean, safe, and organized workspace, including front-of-house, back-of-house, and customer seating areas.


• Stocking and inventory: Restock ingredients, cups, lids, and other supplies as needed throughout the shift.


• Team collaboration: Work collaboratively with the store team to support operations and manage workflow, especially during peak business hours.


• Product knowledge: Continually expand your knowledge of coffee and tea products to provide customers with informed recommendations.


• Safety and security: Follow all company operational policies and procedures, including cash handling and food safety standards.

Qualifications

• Education: High school diploma or equivalent preferred.


• Experience: Previous experience in a customer service or food service role is a plus, but not required. Starbucks provides comprehensive training.


• Communication skills: Excellent interpersonal and communication skills are required for interacting with customers and coworkers.


• Multitasking: Must be capable of handling multiple tasks efficiently while staying composed in a fast-paced environment.


• Adaptability: Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays.


• Physical requirements: Must be able to stand for extended periods and safely lift up to 25 pounds.