STARBUCKS/BARISTA

Yoder Ainlay Ulmer & Buckingham, LLP; Yorktown (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A major grocery retailer is seeking dedicated individuals for customer service roles in Yorktown, Virginia. Candidates will be responsible for providing exceptional service to customers, ensuring they feel welcome and appreciated. Potential team members should possess excellent customer service skills and a willingness to collaborate and maintain knowledge about store products.

Benefits

Healthcare coverage, including medical, dental, and vision plans.

Flexible scheduling with paid time off.

Emotional and financial support via counseling.

Associate discounts on various purchases.

$21,000 in tuition reimbursement over your career.

Opportunities for growth through training programs.

Qualifications

• Previous comparable experience.
• Ability to collaborate with colleagues and create a welcoming environment.
• Knowledge of products and ability to respond to inquiries.

Responsibilities

• Provide exceptional customer service and respond to inquiries.
• Prepare beverage selections and process transactions.
• Collaborate with colleagues to achieve store goals and maintain knowledge of products.

Skills

Excellent customer service skills

Job description

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers and employees in a fair and ethical manner, promoting an inclusive work environment. Be a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states, operating under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, all with one purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to help you grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Wide-ranging healthcare coverage, including affordable medical, dental, vision, and prescription plans, through company or collective bargaining agreements.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum requirements:

• Excellent customer service skills

Desired qualifications:

• Previous comparable experience
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold within the department and store
• Gain and maintain knowledge of products and respond to inquiries and suggestions
• Collaborate with colleagues to achieve store goals
• Prepare beverage selections according to recipes and standards, using proper equipment; process transactions following company best practices
• Offer samples and inform customers about specials
• Provide customers with ordered products, ensuring freshness and correct portions to minimize shrink
• Recommend products to customers based on their preferences
• Use kitchen equipment properly, including refrigerators, freezers, slicers, ovens, espresso machines, blenders, and scales
• Label, stock, and inventory merchandise
• Report discrepancies and safety issues to management
• Stay current with advertising and promotions
• Follow safety procedures and food safety regulations
• Perform preventive maintenance and report equipment issues
• Report safety risks, accidents, and illegal activities to management
• Perform essential job functions with or without reasonable accommodations