Starbucks Barista

Fred Meyer; Anchorage (AK); On-site; USD 19,000 - 25,000; Full time

Job summary

Fred Meyer in Anchorage, AK is seeking a customer-focused team member for our coffee shop. You will assist customers, prepare beverages to recipe standards, and promote a welcoming, efficient service culture.

In this role, you will maintain product knowledge, operate espresso machines and shop equipment, follow safety procedures, and collaborate with colleagues to meet store goals while ensuring accurate pricing and quality across all offerings.

Qualifications

• Excellent customer service skills required.
• Previous experience in a similar role is preferred.
• Knowledge of products and ability to answer questions is expected.
• Ability to work with others to achieve store goals.
• Must be able to prepare beverages to recipe standards and handle transactions responsibly.
• Must be able to maintain product freshness and quality.
• Ability to describe and suggest products to customers.
• Experience operating coffee shop equipment is a plus.
• Strong safety and integrity principles are required.
• Ability to stay calm and resolve conflicts professionally.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Prepare beverages and serve products per recipes and standards.
• Answer questions and offer product recommendations to customers.
• Collaborate with teammates to achieve store goals.
• Operate coffee shop equipment safely and efficiently.
• Maintain labeling, stocking, and inventory accuracy.
• Monitor product freshness and dates; report discrepancies.
• Adhere to safety and food handling regulations.

Skills

Excellent customer service skills

Previous experience

Customer engagement

Product knowledge

Teamwork

Beverage preparation

Sampling

Freshness checks

Suggestive selling

Equipment operation

Quality control

Espresso machine

Stocking and labeling

Inventory discrepancy reporting

News awareness

Safety compliance

Maintenance awareness

Incident reporting

Calm under pressure

Conflict resolution

Integrity

Compliance

Empathy

Flexible

Job description

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Excellent customer service skills

Desired

• Any previous comparable experience
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices
• Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
• Recommend coffee shop items to customers to ensure they get the products they want and need
• Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation