Standby Generator Service Technician

Granite State Trade School LLC; Bow (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

A local service company in Bow, NH is seeking a Service Technician to provide maintenance and repair for standby generators. The role includes interacting with customers, troubleshooting service issues, and performing preventative maintenance. Candidates should have experience with Kohler, Generac, and Briggs & Stratton generators. This position offers competitive hourly pay, flexible scheduling, and benefits including paid vacation and a company vehicle.

Benefits

Paid vacation and holidays

Company vehicle

Flexible schedule

Overtime available

Qualifications

• Experience in performing maintenance on Kohler, Generac and Briggs & Stratton generators.
• Ability to provide superior customer service and handle inquiries effectively.
• Knowledge of safety regulations and manufacturer specifications.

Responsibilities

• Complete Preventative Maintenance and repairs on generators.
• Lead troubleshooting of service issues and maintain records.
• Ensure all job materials and tools are stocked in the company vehicle.

Skills

Customer service skills

Troubleshooting

Generator maintenance

Knowledge of Kohler, Generac, and Briggs & Stratton

Tools

Hand tools for generator maintenance

Company vehicles

Job description

Description:

Reporting to the Service Manager, the Service Technician will be a key member of our Service team. Working both independently and collaborating with other team members, you will interact with customers, assess and troubleshoot service issues, and complete generator maintenance.

Key Responsibilities:

Complete required Preventative Maintenance and repairs of Kohler, Generac and Briggs & Stratton standby generators.

Provide superior customer service by answering any customer concerns/questions.

Follow all manufacturer specifications, code requirements, safety regulations, and local guidelines to ensure the customers generator is running properly.

Lead the identification and troubleshooting of service issues

Maintain detailed paperwork & records to provide input for customer invoicing and warranty submissions based on work completed

Complete manufacturer trainings

Stock all necessary job materials, parts and tools on company vehicles to ensure all parts and materials needed are available for the daily service jobs.

General site preparation and clean up

Perform system start-ups, test outages, and completion of maintenance checklists

Maintain excellent condition of company tools and vehicles

Remain up to date on product specifications, service bulletins and industry best practices.

Benefits:

Position is Monday-Friday, 8 to 4, with periodic on call hours.

Overtime is available.

Flexible schedule

Competitive Hourly pay based on experience

Paid Vacation and Holidays

Company Vehicle

Includes use of some company tools