Standardized Patient - Simulation Center - Hershey

Penn State University; United States; On-site; USD 22,000 - 34,000; Part time

Benefits offered by this job

Flexible hours

Parking

Paid trainings

Networking with healthcare pros

Job summary

Penn State College of Medicine – Hershey is seeking Standardized Patients to work in the Simulation Center, on-site and part-time as schedules allow. Candidates will portray diverse cases and provide constructive feedback to learners in a controlled educational setting.

Training is provided; involvement includes interview techniques, clinical communication, and feedback delivery. Background checks are required for employment with the University.

Qualifications

• Excellent communication skills.
• Ability to receive and take direction.
• Motivation to help learners develop interviewing techniques and interpersonal skills.
• Self-awareness and emotional intelligence.
• Ability to portray a variety of patient cases.
• Eye for detail and a great memory.
• Flexibility.
• High School Degree or the equivalent.
• Basic computer skills (typing and data entry).
• Reliable email access.
• Reliable transportation.
• No specific experience level is required, but communication and feedback skills are essential.

Responsibilities

• Portray cases that fit feedback skills and case portrayal abilities.
• Provide individualized feedback – a proxy for patient’s perspective.
• Provide continuity, reproducibility, and realism in interactions.
• Respond to learner skill and reinforce human connection.
• Evaluate skills using checklists and rubrics.

Skills

Excellent communication skills

Ability to receive and take direction

Motivation to help learners develop

Self-awareness and emotional intelig

Ability to portray patient cases

Eye for detail and memory

Flexibility

Education

High School Degree or the equivalent

Tools

Typing

Job description

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Penn State College of Medicine‑Hershey is recruiting for Standardized Patients to work in the Simulation Center. This position will require on‑site work.

What is a Standardized Patient?

An SP is a healthy individual from the community who has been trained to portray, in a consistently reproducible manner, a patient/person in a medical and/or communication-based situation. SPs receive extensive training regarding clinical communication skills, educational expectations, and components of helpful verbal feedback and other logistics of the environment. They study materials about the objectives and goals of the program in addition to a detailed story or “case” to portray, that is reflective of a real patient history or situation. SPs engage with learners in carefully designed “role‑play” events as though they were a person seeking care in some way.

Because SPs are involved in both teaching and testing of a variety of professional learners, training allows SPs to approach the work organically and adjust in order to meet the goals of different tasks.

Standardization is most relevant to formal testing of learners and refers to the management process of SP training, event design, and materials development. We train SPs to display an appropriate range of behaviors and use of personal judgement in order to ensure genuine and unique response to individual student skills.

SPs are able to:

• Provide individualized feedback – a proxy for patient’s perspective
• Provide continuity, reproducibility, and realism
• Respond to learner skill – reinforcing human connection
• Evaluate skills by checklist completion
• Provide objectivity and diversity

Working as a Standardized/Simulated Patient (SP) provides a unique opportunity to be involved in shaping the education of tomorrow’s physicians, health and other professionals.

Although not meant to substitute real patients, SPs offer a highly realistic, educational resource, give prospective professionals first‑hand experience of interacting with people and show the importance of connecting with others through effective communication.

Our SPs are tasked with portraying cases that fit their feedback skills, case portrayal abilities, and demographic requirements for specific cases. Portrayals include a variety of situations, emotions and physical symptoms. Some cases involve communication interviews only and some include focused or full physical exams. Other cases may include emotionally charged situations such as domestic abuse or the death of a child.

SPs also have the opportunity to participate in the breast and pelvic exam sessions if desired.

The SP Program recruits candidates based on the upcoming needs of courses and events. Our goal is to provide learners with the opportunity to practice with SPs who accurately represent real patients; therefore, we recruit all genders, all ages, from various ethnic groups, and with a wide range of professional experience.

Desired Skills

• Excellent communication skills
• Ability to receive and take direction
• Motivation to help learners develop interviewing techniques and interpersonal skills
• Self‑awareness and emotional intelligence
• Ability to realistically portray a variety of patient cases
• Eye for detail and a great memory
• Flexibility

Qualification Requirements

• High School Degree or the equivalent
• Basic computer skills (e.g. typing and data entry)
• Reliable email access
• Reliable transportation
• No specific experience level is required, but communication and feedback skills are essential

Benefits

• Competitive hourly rates, paid trainings, parking, and flexible hours
• Gain knowledge about the healthcare community, develop accurate and precise feedback skills, and network with other SPs
• Giving back to the community by helping future and current healthcare professionals develop or improve their skills
• Personal growth through awareness
• The right to say “no” – either for scheduling conflicts or case content reasons. Your comfort is important to us.

This position is part time as needed based on applicant’s individual schedules.

Employment will require successful completion of background check(s) in accordance with University policies.