Stand Supervisor

EVT Management; Cincinnati (OH); On-site; USD 20,664 - 27,552; Full time

Job summary

EVT Management in Cincinnati is seeking a Stand Supervisor to oversee food and beverage operations within concession areas at various venues. The role involves managing high-volume production, resolving customer issues, and supporting staff effectively.

The ideal candidate will ensure a clean and safe work environment, possess strong multitasking abilities, and maintain a strong customer service mindset. Shifts vary in duration, typically lasting between 6 to 15 hours during events.

Qualifications

• Strong customer service mindset.
• Ability to work with speed and accuracy.
• Ensure a clean and safe work area.

Responsibilities

• Oversee food and beverage operations in a concession area.
• Manage high-volume production and resolve customer issues.
• Support staff and track inventory.

Skills

Customer service mindset

Speed and accuracy

Multitasking

Job description

EVT Management Services is a food and beverage company providing concessions at Riverbend Music Center, PNC Pavilion, The Andrew J Brady Music Center and Taft Theatre.

Stand Supervisor Position Summary

The Stand Supervisor oversees food and beverage operations in a concession area, focusing on food preparation, service, and quality control. Responsibilities include managing high-volume production, resolving customer issues, supporting staff, assisting with cash drawer close-out, and tracking inventory. Supervisors must present a neat appearance, be personable, efficient, observant, and knowledgeable about the POS system and product offerings.

Basic duties include, but are not limited to, the following:

• Stock coolers and assist with food making as needed.
• Maintain a clean and safe station and concession area.
• Communicate with support staff the needs of their station and concession area to maximize sales.
• Work collaboratively with other staff towards the overall success of the event and the company.
• Be available to help troubleshoot staff challenges.
• Review processes and make recommendations to management staff for improvements and adjustments to procedures.
• Ensure staff are completing duties as assigned.
• Other duties as assigned.

Requirements

• Strong customer service mindset.
• Ability to work with speed and accuracy.
• Ensure a clean and safe work area.
• Perform in a loud, fast paced environment.
• Lifting, twisting and standing for long periods of time.
• Multitask and ensure staff are completing duties as assigned.
• MUST be 21 years of age or older.

Available Shifts

• Start times vary based on the needs of the event, but usually in the afternoon and/or evenings.
• The duration of shifts varies upon the needs of the event, approximately 6 to 15 hours.