Stand Manager

Piedmont Beverage Co; Weaverville (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Piedmont Beverage Company, a franchisee of 7 Brew, seeks a Stand Manager for our Asheville, NC stand. You will lead daily operations, oversee staff scheduling, ensure fast, accurate service, and maintain a positive, high-energy environment that empowers the team and delights guests.

Reporting to the Regional Manager, you will drive safety, quality, and financial performance while coaching colleagues and coordinating with corporate partners and the community.

Qualifications

• 1-3 years of leadership experience in a fast-paced, service-oriented environment.
• Strong problem-solving skills and ability to stay calm under pressure.
• Excellent communication, organization, and project-management abilities.
• Ability to address operational, procedural, or cultural issues confidently.
• Understanding safety standards, food handling rules, and compliance alignment.

Responsibilities

• Lead and develop the team, recruiting, training, coaching and growing staff with a culture of kindness and accountability.
• Oversee daily stand operations, maintain cleanliness and product quality, manage inventory, and ensure health and safety standards.
• Deliver outstanding customer experience with welcoming service and fast, accurate orders.
• Drive labor and cost controls, track stand performance, and support local marketing efforts.
• Communicate effectively with HR/Operations/Training and maintain strong partnerships with corporate and the community.

Skills

Leadership

Customer service

Staff scheduling

Communication

Problem-solving

Organization

Team development

Safety awareness

Job description

You'll lead the charge at our bustling 7 Brew drive-thru in Asheville, NC, where you'll manage daily operations and keep our fast-paced team energized and running smoothly. As Stand Manager, you'll own everything from customer service to staff scheduling, making sure every order goes out perfect and every team member feels supported. This is your chance to build something great in a fun, team-first environment where your leadership directly impacts how we serve our community.

Located at 23 Northridge Commons Pkwy, Weaverville, NC 28787.

Stand Manager

SUMMARY

Piedmont Beverage Company is a franchisee of 7 Brew, a rapidly expanding drive-thru coffee company celebrated for its energetic culture, fast service, and memorable customer experiences. With development rights for over one hundred 7 Brew locations across North Carolina, South Carolina, and Georgia, Piedmont Beverage Company is committed to operational excellence and building high-performing teams.

The Stand Manager plays a key role in this mission by overseeing all daily operations of their assigned stand. This leader is responsible for cultivating a positive team environment, driving exceptional customer service, ensuring operational standards, and achieving financial targets. Reporting to the Regional Manager, the Stand Manager ensures that every shift delivers a positive experience for our guests while creating a fun, uplifting workplace for all team members.

RESPONSIBILITIES AND DUTIES

• Lead + Develop the Team: Recruit, train, coach, and grow team members while fostering a culture of kindness, energy, excellence, and accountability.
• Ensure Operational Excellence: Oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure compliance with equipment, health, and safety standards.
• Deliver Outstanding Customer Experience: Create a welcoming environment, ensure fast and accurate service, resolve concerns quickly, and continuously improve service metrics.
• Drive Financial + Business Performance: Manage labor and cost controls, track stand performance, execute local marketing efforts, and maintain accurate cash handling.
• Communicate + Collaborate Effectively: Keep team members informed, partner with HR/Operations/Training, and maintain strong relationships with corporate partners and the community.

WORK SCHEDULE REQUIREMENTS

• Full-time role requiring availability for early mornings, evenings, weekends, and holidays.
• Work a minimum of 33 hours in stand
• Occasional travel may be required for training, meetings, and cross-stand support.

SKILLS AND QUALIFICATIONS

• Genuine passion for uplifting interactions with team members and customers.
• 1-3 years of leadership experience in a fast-paced, service-oriented environment.
• Strong problem-solving skills and ability to stay calm under pressure.
• Ability to address operational, procedural, or cultural issues confidently.
• Excellent communication, organization, and project-management abilities.
• Ability to work outside in all weather conditions.
• Ability to stand for long periods and lift up to 50 lbs.
• Basic mechanical aptitude and comfort in troubleshooting equipment issues.
• Understanding safety standards, food handling rules, and compliance alignment.