Stand Manager

Piedmont Beverage Co; Clemmons (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Piedmont Beverage Company, a franchisee of 7 Brew, is seeking a Stand Manager for its Winston‑Salem area location. You will lead the stand team, manage schedules, inventory, and standards, and drive exceptional customer experiences in a fast-paced drive‑thru environment.

This role reports to the Regional Manager and requires a hands‑on leader who can foster a positive, energetic workplace while achieving financial targets and maintaining safety and quality standards.

Qualifications

• 1–3 years of leadership experience in a fast-paced, service-oriented environment.
• Strong communication and organizational skills.
• Ability to address operational or cultural issues confidently.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Lead and develop the team, recruiting and coaching to foster a positive culture.
• Oversee daily stand operations, cleanliness, inventory, and safety compliance.
• Deliver exceptional customer service with fast, accurate, and friendly interactions.
• Manage labor and costs, drive local marketing, and cash handling.
• Communicate effectively with HR, Operations, Training, and corporate partners.

Skills

Leadership

Customer service

Communication

Problem-solving

Team development

Job description

You'll lead the charge at 7 Brew's Winston-Salem location, managing daily operations and keeping our team fueled and motivated to deliver exceptional service to every customer who rolls through. As Stand Manager, you're the driving force behind our fast-paced drive-thru culture, overseeing staff, inventory, and making sure every shift runs like a well-oiled machine. If you thrive in a team-first environment where your leadership directly impacts our community's caffeine fix, this role is your next move.

Located at 2600 Lewisville Clemmons Rd, Clemmons, NC 27012.

Stand Manager

SUMMARY

Piedmont Beverage Company is a franchisee of 7 Brew, a rapidly expanding drive‑thru coffee company celebrated for its energetic culture, fast service, and memorable customer experiences. With development rights for over one hundred 7 Brew locations across North Carolina, South Carolina, and Georgia, Piedmont Beverage Company is committed to operational excellence and building high‑performing teams.

The Stand Manager plays a key role in this mission by overseeing all daily operations of their assigned stand. This leader is responsible for cultivating a positive team environment, driving exceptional customer service, ensuring operational standards, and achieving financial targets. Reporting to the Regional Manager, the Stand Manager ensures that every shift delivers a positive experience for our guests while creating a fun, uplifting workplace for all team members.

RESPONSIBILITIES AND DUTIES

• Lead + Develop the Team: Recruit, train, coach, and grow team members while fostering a culture of kindness, energy, excellence, and accountability.
• Ensure Operational Excellence: Oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure compliance with equipment, health, and safety standards.
• Deliver Outstanding Customer Experience: Create a welcoming environment, ensure fast and accurate service, resolve concerns quickly, and continuously improve service metrics.
• Drive Financial + Business Performance: Manage labor and cost controls, track stand performance, execute local marketing efforts, and maintain accurate cash handling.
• Communicate + Collaborate Effectively: Keep team members informed, partner with HR/Operations/Training, and maintain strong relationships with corporate partners and the community.

WORK SCHEDULE REQUIREMENTS

• Full‑time role requiring availability for early mornings, evenings, weekends, and holidays.
• Work a minimum of 33 hours in stand
• Occasional travel may be required for training, meetings, and cross‑stand support.

SKILLS AND QUALIFICATIONS

• Genuine passion for uplifting interactions with team members and customers.
• 1–3 years of leadership experience in a fast‑paced, service‑oriented environment.
• Strong problem‑solving skills and ability to stay calm under pressure.
• Ability to address operational, procedural, or cultural issues confidently.
• Excellent communication, organization, and project‑management abilities.
• Ability to work outside in all weather conditions.
• Ability to stand for long periods and lift up to 50 lbs.
• Basic mechanical aptitude and comfort in troubleshooting equipment issues.
• Understanding safety standards, food handling rules, and compliance alignment.