Stand Manager

7 Brew- Bridgeport CT; Bridgeport (CT); On-site; USD 56,000 - 68,000; Full time

Job summary

7 Brew- Bridgeport CT is seeking a Stand Manager to oversee daily stand operations, foster a positive team culture, and ensure top-notch guest service. You will drive standards, manage schedules, and contribute to the stand's financial targets in a fast-paced environment.

The role requires leadership experience, a strong focus on safety and quality, and the ability to work early mornings, evenings, weekends, and holidays. Travel between stands may be required.

Qualifications

• 1–3 years of leadership experience in a fast-paced, service-oriented environment.
• A passion for uplifting interactions with teammates and guests.
• Strong problem-solving skills and ability to stay calm under pressure.
• Ability to address operational, procedural, or cultural issues confidently.
• Excellent communication, organization, and project-management abilities.

Responsibilities

• Lead and develop the team by recruiting, training, coaching, and growing staff.
• Oversee daily operations, maintain cleanliness and product quality, manage inventory, ensure safety standards.
• Deliver a welcoming customer experience with fast, accurate service and issue resolution.
• Drive financial performance by managing labor and costs, tracking stand performance, and supporting local marketing.
• Communicate effectively with HR/Operations/Training and maintain strong relationships with partners.

Skills

Leadership experience

Customer service

Communication

Problem solving

Team development

Labor management

Safety compliance

Equipment troubleshooting

Job description

COMPENSATION

Starting salary $62,000 per year plus bonus 2x per year based on target P&L performance.

STAND MANAGER ROLE

The Stand Manager plays a key role in this mission by overseeing all daily operations of their assigned stand. This leader is responsible for cultivating a positive team environment, driving exceptional customer service, ensuring operational standards, and achieving financial targets. Reporting to the Regional Manager, the Stand Manager ensures that every shift delivers a positive experience for our guests while creating a fun, uplifting workplace for all team members.

RESPONSIBILITIES AND DUTIES

• Lead + Develop the Team: Recruit, train, coach, and grow team members while fostering a culture of kindness, energy, excellence, and accountability.
• Ensure Operational Excellence: Oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure compliance with equipment, health, and safety standards.
• Deliver Outstanding Customer Experience: Create a welcoming environment, ensure fast and accurate service, resolve concerns quickly, and continuously improve service metrics.
• Drive Financial + Business Performance: Manage labor and cost controls, track stand performance, execute local marketing efforts, and maintain accurate cash handling.
• Communicate + Collaborate Effectively: Keep team members informed, partner with HR/Operations/Training, and maintain strong relationships with corporate partners and the community.

WORK SCHEDULE REQUIREMENTS

• Full-time role requiring availability for early mornings, evenings, weekends, and holidays.
• Work a minimum of 33 hours in stand
• Occasional travel may be required for training, meetings, and cross-stand support.

SKILLS AND QUALIFICATIONS

• Genuine passion for uplifting interactions with team members and customers.
• 1-3 years of leadership experience in a fast-paced, service-oriented environment.
• Strong problem‑solving skills and ability to stay calm under pressure.
• Ability to address operational, procedural, or cultural issues confidently.
• Excellent communication, organization, and project-management abilities.
• Ability to work outside in all weather conditions.
• Ability to stand for long periods and lift up to 50 lbs.
• Basic mechanical aptitude and comfort in troubleshooting equipment issues.
• Understanding safety standards, food handling rules, and compliance alignment.