A professional services firm in Lower Providence Township is seeking a Stakeholder Account Analyst to manage user data and support stakeholder processes. This role involves liaising with members, maintaining access accounts, and generating reports. Candidates must have a BS in Business Administration or equivalent experience along with at least 2 years in a relevant field. Proficiency in Microsoft Office and experience with tools like SharePoint and Salesforce are preferred. Ability to solve complex problems and deliver high-quality outputs is essential.
Qualifications
Minimum 2 years of relevant experience in customer service or business analysis.
Proficient in MS-Word, MS-Excel, and MS-Powerpoint.
Ability to understand business needs and build customer trust.
Responsibilities
Manage and acquire tool user data from multiple sources.
Serve as liaison between the company and its members.
Maintain records of member voting and secured access accounts.
Skills
Problem-solving
Attention to detail
Microsoft Office Suite
Customer interface experience
Effective communication
Questioning mindset
Administering tools
Education
BS - Business Administration
MBA - Business Administration
Tools
SharePoint
Salesforce
Job description
A professional services firm in Lower Providence Township is seeking a Stakeholder Account Analyst to manage user data and support stakeholder processes. This role involves liaising with members, maintaining access accounts, and generating reports. Candidates must have a BS in Business Administration or equivalent experience along with at least 2 years in a relevant field. Proficiency in Microsoft Office and experience with tools like SharePoint and Salesforce are preferred. Ability to solve complex problems and deliver high-quality outputs is essential.