Stakeholder Access & Accounts Analyst

JPC Partners; Lower Providence Township (PA); Presencial; USD 55.000 - 65.000; Jornada completa

Descripción de la vacante

A consulting firm based in Pennsylvania seeks a Stakeholder Account Analyst responsible for managing and acquiring user data and serving as a liaison for tool access. The role includes responsibilities like setup of company accounts, guiding stakeholders, overseeing access privileges, and monitoring compliance. Candidates should possess a BS in Business Administration or equivalent experience, along with strong problem-solving skills and customer service experience. Proficiency in Microsoft Office Suite and familiarity with SharePoint and Salesforce are also desirable.

Formación

• 2+ years of relevant experience as a Business Analyst.
• Experience in customer service and external customer interface.
• Ability to solve complex problems and produce high-quality work.

Responsabilidades

• Manage and acquire tool user data from multiple sources.
• Liaison between the company and its members for tool access.
• Support setup and management of all company accounts.

Conocimientos

Problem-solving skills

Attention to detail

Microsoft Office Suite proficiency

Verbal and written communication

Customer service experience

Educación

BS - Business Administration

MBA - Business Administration

Herramientas

SharePoint

Salesforce

Descripción del empleo

A consulting firm based in Pennsylvania seeks a Stakeholder Account Analyst responsible for managing and acquiring user data and serving as a liaison for tool access. The role includes responsibilities like setup of company accounts, guiding stakeholders, overseeing access privileges, and monitoring compliance. Candidates should possess a BS in Business Administration or equivalent experience, along with strong problem-solving skills and customer service experience. Proficiency in Microsoft Office Suite and familiarity with SharePoint and Salesforce are also desirable.