Stage Door Keeper (Part-Time)

Arts Council; Yorkshire (VA); On-site; USD 15,000 - 26,000; Part time

Job summary

A leading theatre is seeking a part-time Stage Door Keeper to ensure security and provide excellent customer service during evenings and weekends. Responsibilities include managing access, basic maintenance, and administrative tasks to support the theatre's operations. Ideal candidates will possess strong problem-solving skills and a passion for theatre.

Benefits

28 days holiday per year

Work-based pension scheme

Qualifications

• Excellent customer service skills and attention to detail.
• Organised and reliable with good time management skills.
• Ability to complete basic building maintenance tasks.

Responsibilities

• Act as Stage Door Keeper ensuring security and access.
• Manage the swipe card system for staff and visitors.
• Perform administrative tasks as requested by the Operations Director.

Skills

Customer Service

Time Management

Problem Solving

Conflict Resolution

Job description

Mon, 12 May 2025">published - Mon, 12 May 2025

Job Summary

We are offering a part-time contracts – 18 hours a week – which is predominantly for evening and weekend work. This is a great opportunity to support the effective running of our building and provide a welcoming, helpful and efficient point of contact for staff and visitors to the Theatre.

Job Description

Main Function of Job:

To act as Stage Door Keeper and be a stage door presence at the Theatre, ensuring the security and access for our cast and staff particularly in the evenings and at weekends.

To provide a welcoming, helpful and efficient point of contact for staff and visitors to the Theatre.

To support the efficient running of the building, carrying out basic maintenance, house keeping and administrative tasks as required.

To have an overview of security, alarms and to follow all company statutory and legal regulatory requirements, including H&S, evacuation and security.

To take responsibility for locking up all buildings in the evening and assist Duty Managers in closing operations.

To act as out of hours emergency key-holder.

Main Duties:

To act as Stage Door Keeper, being a friendly, helpful and efficient welcome to YTR.

To support the Duty Stage and Duty Manager in the efficient running of the building, particularly in the evenings and at weekends, as required.

To manage the swipe card system for YTR staff and visitors, to ensure the security of our buildings. This includes issuing and logging cards as required.

To oversee all building systems, including key security, CCTV, burglar and fire alarm systems, maintaining log-books and records as required.

To support Maintenance Technician to carry out basic maintenance.

To support the Operations Director in developing and implementing the major incident plan for the Theatre.

To ensure Stage Door is kept tidy and organised at all times - this includes staff pigeon holes and the storage of deliveries.

To ensure the Green Room is kept clean and welcoming for all staff and visiting companies to use.

To manage the Theatre's lost property.

To perform administrative tasks, as requested by the Operations Director, whilst at Stage Door.

To be responsible for end of day building checks and securing and locking the Theatre and De Grey House in the evenings.

To act as emergency out of hours key holder, as required.

Job Requirements

Person Specification

Excellent customer service skills, a drive for genuine customer engagement and impeccable attention to detail

An organised and reliable person with good time management skills

The ability to stay positive during challenging situations

A problem solver, with creative flair and a willingness to go the extra mile

The ability to work flexible hours to meet the needs of the Business

The ability to complete basic building maintenance tasks

Good administrative skills and knowledge of IT

An interest in theatre

Knowledge of dealing with conflict resolution

Training in public space Health & Safety

Job Responsibilities

Terms and Conditions

Working Hours: 18 hours a week, predominantly evening and weekend work as required

The salary will be paid monthly

Probationary period: 3 months

Holiday Entitlement: 28 days per year

Notice Period Required: 2 weeks during the probationary period. Thereafter 1 month

The Theatre has a work based pension scheme

Job Overview

• Job Title: Stage Door Keeper (Part-Time)

If you wish to apply by e-mail, you will need to download the form onto your computer, complete it and return it via email to [e-mail] .

Your completed application form needs to be posted or emailed to reach us by 12noon on Friday 23 May 2025.

Interviews will take place in York week commencing 26 May.

Supported by Arts Council England and City of York Council, the Theatre Royal provides an exciting mixed programme of work in our 760 seat main house, 70 seat Studio Theatre and in amazing site specific locations throughout the city.