Staffing Specialist (Remote) Western PA

Cross Country Healthcare; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Join a leading workforce solutions firm dedicated to excellence and innovation. As a Staffing Specialist, you will play a pivotal role in fulfilling client orders and building strong relationships with healthcare professionals. This position offers a dynamic environment where your contributions directly impact regional success. With a commitment to diversity and inclusion, this company fosters a culture that values its employees and communities. Enjoy competitive compensation, comprehensive benefits, and wellness programs designed to support your overall well-being. If you're ready to make a difference in the staffing industry, this is the opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Tuition Assistance

Pet Insurance

Gym Access

Wellness Programs

Qualifications

• At least one year of related experience in staffing.
• Proficiency in computer systems and databases is a plus.

Responsibilities

• Fulfill client orders and update system accordingly.
• Build relationships with Healthcare Professionals and clients.
• Monitor performance of field staff and client needs.

Skills

Staffing Experience

Client Relationship Building

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

Database Management Systems

Job description

Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges. Diversity, equality, and inclusion are at the heart of the organization’s overall corporate social responsibility program as it is closely aligned with our core values to create a better future for its people, communities, and stockholders. Most recently named one of the ‘Top Places to Work’ by US News and World Report, and a Most Loved Workplace by Newsweek Magazine, Cross Country is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval for Health Care Staffing Services Certification with Distinction.

BASIC PURPOSE

The Staffing Specialist is responsible for fulfilling client orders within the region. The role contributes to regional success by providing high-quality candidates to meet client needs, driving revenue, gross profit, and market share.

ESSENTIAL FUNCTIONS

1. Fulfill client orders as assigned within the region.
2. Ensure orders are updated in the system and signals are sent to the Sourcing and Recruitment teams.
3. Call on clients for ongoing needs, relationship building, and diversification opportunities.
4. Build relationships with Healthcare Professionals (HCP).
5. Achieve activity and productivity metrics.
6. Partner with clients to determine staffing needs; offer assignments to qualified staff.
7. Manage open orders, submit files, and expedite interviews and offers to support regional performance goals.
8. Stay informed of hospital file requirement changes and communicate them to the region.
9. Build rapport and maintain communication with candidates and clients to develop positive relationships.
10. Resolve candidate and client concerns promptly, demonstrating standards of excellence.
11. Conduct candidate and client visits to increase brand recognition and networking.
12. Interview, screen, and evaluate field applicants appropriately.
13. Monitor and evaluate the performance of field staff and ongoing client needs through regular follow-up.
14. Perform other duties as assigned by management.

QUALIFICATIONS

• At least one year of related experience, preferably in staffing.
• Proficiency in computer systems; experience with databases or automated programs is a plus.

Education

High school diploma or equivalent required.

Company equipment (laptop, monitor, keyboard, mouse, headset) will be provided for use during employment.

Benefits

We offer competitive compensation, benefits, and wellness programs, including Medical, Dental, Vision, Life, and Disability Insurance, Voluntary Insurance, 401(k), Tuition Assistance, and Pet Insurance. Wellness options include Burnalong classes and local gym access.

Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability.