Staffing Specialist

MAU Workforce Solutions; Douglasville (GA); On-site; USD 42,000 - 55,000; Full time

Job summary

MAU Workforce Solutions in Douglasville, GA is seeking a Staffing Specialist to join our team in an entry-level, in-office role focused on day-to-day staffing processes for our clients and workforce.

You will source, screen, interview, and onboard candidates for client assignments; conduct new hire orientations; maintain candidate pipelines for rapid response; and assist with employee coaching, performance discussions, and administrative tasks in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• At least 2 years of professional work experience in staffing, customer service, account management, HR administration, or related roles.

Responsibilities

• Source, screen, interview, and onboard candidates for client assignments.
• Conduct new hire orientations and ensure associates understand workplace expectations.
• Maintain candidate pipelines to support rapid response to customer staffing needs.
• Assist with employee coaching, counseling, performance discussions, and disciplinary processes when needed.
• Administer company policies and procedures.

Skills

Organizational skills

Verbal and written communication

Customer service mindset

Relationship-building

Team-oriented

Adaptable and solution-focused

Detail-oriented

Education

High School Diploma or GED

Job description

Location: Douglasville, GA Schedule: Full-Time, In Office

Are you organized, personable, and energized by helping people find work while supporting client needs? We're seeking a Staffing Specialist to join our team.

This is an entry-level staffing and workforce management position, ideal for professionals with experience in staffing, customer service, account management, HR administration, office administration, or other client-facing support roles. While recruiting is part of the role, this position is focused on managing the day-to-day staffing process for our clients and workforce, rather than corporate or full-cycle recruiting.

If you enjoy building relationships, solving problems, staying organized, and working in a fast-paced environment, we'd love to hear from you.

What You'll Do

As a Staffing Specialist, you'll serve as a key point of contact for both clients and associates, helping ensure workforce needs are met efficiently and professionally.

• Source, screen, interview, and onboard candidates for client assignments
• Conduct new hire orientations and ensure associates understand workplace expectations and safety requirements
• Maintain candidate pipelines to support rapid response to customer staffing needs
• Assist with employee coaching, counseling, performance discussions, and disciplinary processes when needed
• Administer company policies and procedures

Client Support & Relationship Management

• Receive and manage staffing requests from customers
• Regularly communicate with client contacts to understand workforce needs and expectations
• Conduct client visits to maintain strong partnerships and ensure service excellence
• Support the creation and delivery of client-specific onboarding and orientation materials
• Help ensure compliance with workplace safety standards and employment regulations

Administrative & Operational Support

• Maintain accurate employee and client records
• Process pay rate changes, incentive increases, and other workforce updates
• Submit required billing documentation and assist with invoice-related inquiries
• Administer client-required assessments and screenings
• Support workers' compensation and unemployment-related processes when necessary
• Assist with incident investigations and documentation

What We're Looking For

Required Qualifications

• High School Diploma or GED
• At least 2 years of professional work experience in one or more of the following:
• Staffing or temporary employment services
• Account management
• Office administration
• HR administration
• Workforce coordination or similar support roles
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Ability to work with a sense of urgency in a fast-paced environment
• Strong customer service mindset and relationship-building skills

Preferred Qualifications

• Previous staffing industry experience
• Experience supporting hourly workforce populations
• Knowledge of employment practices and compliance requirements

Key Traits for Success

• Organized and detail-oriented
• Personable and professional
• Team-oriented and collaborative
• Adaptable and solution-focused
• Comfortable balancing administrative work with people-facing responsibilities
• Strong follow-through and accountability

This position operates primarily in a professional office setting with regular interaction at client locations. Client sites may include manufacturing, distribution, or industrial environments.

Physical Demands

• Ability to lift 5 – 20lbs periodically and 50lbs on occasion
• Ability to stand/walk for up to 4 hours
• Ability to climb stairs multiple times a day
• Ability to sit for up to 4 hours

Limited travel may be required.

This role offers opportunities for advancement into positions such as:

• Associate Relations Specialist
• Associate Relations Leader
• Other Corporate Support Functions

We are an Equal Opportunity Employer (EOE/Veterans/Disabled).