Staffing & Resources Manager - NDE

UNKNOWN; Wilmington (NC); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

Life insurance

401K

Paid time off

Paid holidays

Job summary

Sonic Systems International is seeking a Staffing & Resource Manager – NDE in Wilmington, NC. This full-time in-office role oversees planning, staffing, scheduling, deployment, and utilization of NDE field personnel to meet customer projects and business goals.

The ideal candidate will lead cross-functional teams, forecast workforce needs, and drive staffing strategies. Strong organizational, analytical, and relationship skills are essential to balance priorities in a fast-paced environment.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 2+ years supporting NDE/NDT operations and certification programs.
• 2+ years of workforce planning, staffing, project coordination, or operations experience.
• 2+ years of leadership or employee management experience.
• Proficiency with Microsoft Office and workforce management systems.

Responsibilities

• Serve as the primary contact for NDE field personnel regarding assignments, mobilization, training, certifications, and workforce needs.
• Coordinate staffing and deployment based on qualifications, availability, and customer requirements.
• Forecast workforce needs and partner with operations, project managers, customers, and recruiting teams.
• Monitor utilization metrics and staffing efficiency; review time/expense submissions.
• Maintain workforce records, qualifications, and performance documentation.
• Support recruiting, hiring events, and employee development initiatives.
• Provide after-hours staffing support as required by commitments.

Skills

NDE operations experience

Workforce planning

Staffing and scheduling

Leadership/employee management

Data analysis

Customer relationship mgmt

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Staffing & Resource Manager - NDE

Location for Staffing & Resource Manager – NDE

• Full-time in Office
• Wilmington, NC

Benefits for Staffing & Resource Manager – NDE

• Healthcare – BlueCross and Blue Shield of NC
• Vision & dental – Cigna
• Short Term, Long Term and Life Insurance paid by company.
• 401K (not matched)
• 10 days paid time off per year.
• 12 Paid holidays

Job Summary for Staffing & Resource Manager – NDE

The Staffing & Resource Manager - NDE is responsible for the planning, staffing, scheduling, deployment, and utilization of NDE field personnel to support customer projects and business objectives. This role ensures qualified employees are effectively assigned based on certifications, skills, availability, customer requirements, and operational priorities while maximizing workforce utilization and project success.

Working closely with Operations, Recruiting, Training, and Executive Leadership, the Staffing & Resource Manager forecasts workforce needs, supports employee development, and drives staffing strategies that align with customer commitments and business goals. The role serves as the primary point of contact for NDE field personnel regarding assignments, mobilization, training, qualifications, and performance management.

The ideal candidate is a proactive leader with strong organizational, analytical, and relationship management skills who can balance competing priorities in a fast-paced environment while supporting operational excellence, employee engagement, customer satisfaction, and business growth.

Experience & Qualifications

• Bachelor's degree preferred or equivalent experience.
• 2+ years supporting NDE/NDT operations and certification programs.
• 2+ years of workforce planning, staffing, project coordination, or operations experience.
• 2+ years of leadership or employee management experience.
• Proficiency with Microsoft Office and workforce management systems.

Core Competencies

• Workforce planning and utilization management
• Customer relationship Management
• Data analysis and decision making
• Employee coaching and development
• Cross-functional collaboration
• Scheduling and resource allocation

Essential Duties & Responsibilities

• Serve as the primary point of contact for NDE field personnel regarding assignments, mobilization, training, certifications, and workforce needs.
• Coordinate staffing and deployment of personnel based on qualifications, certifications, availability, customer requirements, and business priorities.
• Forecast workforce needs and partner with operations, project managers, customers, and recruiting teams to support project execution.
• Monitor and improve utilization, productivity, and staffing efficiency metrics.
• Review and approve employee time and expense submissions in accordance with company policies and customer requirements.
• Maintain workforce records, qualifications, certifications, performance documentation, and staffing history within company systems.
• Support recruiting, hiring events, candidate screening, workforce development, succession planning, and employee retention initiatives.
• Provide after-hours staffing support as required by customer commitments and operational demands.

Essential Duties & Responsibilities

• Working knowledge of Ultrasonic Testing (UT), Magnetic Particle Testing (MT), Liquid Penetrant Testing (PT), and Visual Testing (VT).
• Understanding of NDE personnel qualification and certification requirements.
• Ability to collaborate with NDE Level III personnel, technical SMEs, and certification administrators to ensure workforce readiness.

Physical Requirements

• Ability to sit, stand, and walk for prolonged periods.
• Ability to operate standard office equipment and technology.
• Ability to work in an office environment and perform computer-based work for extended periods.
• Ability to travel as needed to customer sites, company locations, recruiting events, and training activities.
• Ability to navigate industrial and power generation work environments during site visits.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to stand and walk for extended periods during site visits, training events, and recruiting activities.
• Ability to work occasional evenings, weekends, and holidays as business needs require.

Travel Requirements

Up to 10% travel may be required.

Affirmative Action/EEO Statement

Sonic Systems International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sonic Systems International makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.