Staffing Renewals Associate (Req #1422)

ePlus Technology, inc.; United States; On-site; USD 33,000 - 40,000; Full time

Job summary

ePlus Technology, inc. is seeking a Staffing Renewals Associate, with a preference for candidates located on the East Coast or willing to work East Coast hours.

You will manage renewals and operational tasks associated with our Staffing consultant team, driving efficiency and revenue through accurate billing and proactive administration.

Qualifications

• Strong organizational, presentation, and customer service skills.
• Professional demeanor and good communication skills.
• Excellent customer service & multi-tasking skills.
• Well-skilled in Microsoft Excel, Word and Outlook.

Responsibilities

• Manage timesheet collection for accurate billing.
• Create and track change orders to drive additional recurring revenue by working directly with customers.
• Perform ERR entry to billing team to maintain accurate financial pipeline for management of Staffing Renewal business.
• Create early SOWs in CONGA to speed through the SOW execution process.
• Manage new Start Notifications and Wins for marketing of team selling.
• Manage pricing requests for new staffing leads to accelerate opportunities.
• Manage Staffing RFPs.
• Maintain a candidate database via Applicant Tracking System.
• Other operational and administrative tasks, as assigned by management.

Skills

Organizational skills

Presentation skills

Customer service

Communication skills

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

*Candidates located on the East Coast preferred, or willing to work East Coast hours*

As a Staffing Renewals Associate you will manage the renewals and operational tasks associated with our Staffing consultant team.

Your Impact

The essential functions of this position include:

• Manage timesheet collection for accurate billing
• Create and track change orders to drive additional recurring revenue by working directly with customers
• Perform ERR entry to billing team to maintain accurate financial pipeline for management of Staffing Renewal business
• Create early SOWs in CONGA to speed through the SOW execution process
• Manage new Start Notifications and Wins for marketing of team selling
• Manage pricing requests for new staffing leads to accelerate opportunities
• Manage Staffing RFPs
• Maintain a candidate database via Applicant Tracking System
• Other operational and administrative tasks, as assigned by management

Qualifications

Your Responsibilities:

Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.

• Handle confidential matters and information professionally
• Conduct business in a professional, competent and ethical manner
• Adhere to corporate policies and procedures

Job Knowledge/Skills:

• Strong organizational, presentation, and customer service skills
• Professional demeanor and good communication skills
• Excellent customer service & multi-tasking skills
• Well-skilled in Microsoft Excel, Word and Outlook

Education and Experience:

• High School Diploma required

Position Specifics

The initial base salary range for this position is expected to be between $24.00 and $28.85 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

• Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.