Staffing - Process Technician II

Mindlance; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in North Carolina is seeking a Contract Shipping Technician to provide electrical and mechanical troubleshooting for production operations. This role requires hands-on experience with equipment and strong problem-solving skills. The ideal candidate will handle multiple tasks efficiently and is expected to work during night shifts with overtime as needed. Applicants should have a minimum of 3 years of relevant experience in a similar role.

Qualifications

• 3+ years experience in troubleshooting electrical and mechanical equipment.
• Familiarity with conveyor systems and control systems.
• Forklift certification is desired.

Responsibilities

• Provides troubleshooting support for robots and conveyor systems.
• Manages multiple technical issues by prioritizing based on plant needs.
• Ensures compliance with safety procedures during operations.

Skills

Troubleshooting

Problem-solving

Mechanical expertise

Electrical skills

Communication

Tools

PLC fundamentals

Microsoft Windows

SAP

Peoplesoft

Job description

Summary: Job title: Contract Shipping Technician

Onsite Wilmington
Schedule is 23:00-0700 but will require some overtime and other shift coverage.
Training will be a combination of training on day shift and will then move to evening shift and finally to the night shift.




Purpose of the Position:
Provides first and second level troubleshooting of robots, conveyors and ASRS equipment and process issues. Works hands-on with the manufacturing equipment and activities. Works closely with shift technicians and Planning organization for direct fulfillment of orders as well as inventory consolidation activities. Uses judgement, experience and initiative to resolve problems and make recommendations.
Day to Day Responsibilities:
• First point of contact to provide comprehensive electrical/controls/mechanical equipment troubleshooting of production issues in the shipping department
• Simultaneously managing and troubleshooting multiple issues using sound technical principles to drive resolution and the ability to prioritize issues based on the overall plant’s needs
• Stay up to date with training from Engineering and technical SME (Subject Matter Experts) areas on new processes/equipment and/or procedural changes.
• Perform all functions to fulfill production orders (both external and internal) as well as maintain space in inventory through the consolidation process
• Check dropped trailers to ensure safety chocks and trailer stabilizers are engaged
• Cover shift technician vacations as needed
Experience:
• Experienced in troubleshooting and repair of electrical and pneumatic controls.
• Experienced in troubleshooting and repair of simple to complex mechanical equipment
• Familiarity with conveyor systems
• Familiarity with PLC fundamentals as well as to work through logic for troubleshooting
• Computer literate and understands Microsoft windows to locate files, edit, save, transfer, etc
Required skills:
• Sound decision making and prioritization skills; can handle multiple tasks as necessary
• Strong people skills
• Good process and equipment troubleshooting skills
• Mechanically and electrically inclined (aptitude for both)
• PC proficient (Excel, Word, SharePoint, passdown)
• Controlled response in emergency situations
Desired skills
• Knowledge in Automated Storage and Retrieval Systems (ASRS)
• Familiar with Peoplesoft or SAP
• Basic understanding of PLC and/or Equipment automation
• Forklift certified
Soft skills
• Self-starter/self directed. Must be willing to work independently.
• Complies with all policies and procedures of the plant
• Carries out assignments to completion
Travel requirements:
• None
Hours of Work:
• 2300-0700 5 days/week
• Occasional OT with shift coverage
• Periodic weekend coverage

S DesiredExperience: 3+ Years

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”