Staffing - IT SAP Consultant

Mindlance; City of Corning (NY); Remote; USD 90,000 - 120,000; Full time

Job summary

A consulting firm is looking for a Global Organizational Change Management (OCM) Manager to oversee change management activities for ERP transformation projects. The ideal candidate will have over 6 years of OCM experience and strong skills in SAP S4/Hana and change management methodologies. This is a remote role with a flexible schedule, making it perfect for professionals who can manage change effectively. Competitive salary and benefits included.

Qualifications

• 6+ years of practical OCM experience is required.
• Minimum of 5 years specifically in ERP implementation change management.
• Experience or education in IT is a plus.

Responsibilities

• Lead and implement change management activities for ERP SAP/S4 Hana.
• Create actionable deliverables as per change management levers.
• Manage stakeholders and assess change impact.

Skills

SAP S4/Hana knowledge

Change management communication skills

Excellent written and verbal communication

PowerPoint and Excel skills

Organizational change management methodologies

Project management tools

Education

Bachelor's degree (preferred)

Change management certification (Prosci)

Job description

Overview

Title: Global Organizational Change Management (OCM) Manager

Location: Remote - Must be willing to work EST time zone. Flexible to work with APAC schedule for projects as well.

Schedule: M-F, 40 hours, full-time. Standard 8am-5pm, flexible for meeting schedules. No OT.

Interview Process:

• 1st Round Video Interview with Direct Manager
• 2nd Round Panel Video Interview

Possibility of extension based on demand.

This position will manage the Organizational Change Management (OCM) activities for several of the ERP transformation projects at a Corning division and/or location and support the OCM activities for the program as needed.

The Global Change Management Manager will be responsible for working, as an internal consultant, with the OCM resources across the ERP Transformation to:

• Help design, create and execute an overall Transformation Change Schedule for their project that incorporates communication, change management and training activities
• Ensure a cohesive OCM strategy integrated with the wider program and project needs
• Design, develop and execute on planned OCM activities, enlisting program and project Subject Matter experts as needed

The Global Change Management Manager will play a key role to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.

Roles & Responsibilities

• In partnership with other Change Management managers in the team, lead and implement change management activities for the ERP SAP/S4 Hana deployments while driving adoption and proficiency of changes within the organization in alignment with change management methodologies. This includes designing, developing and executing on OCM activities as per plan and overall program OCM strategy and approach
• Integrate change management activities into project plans
• Following the Transformation Process Map (TPM), create actionable deliverables for the three key change management levers: Organizational Change Management, Communications and Training
• Organizational Change Management:
  • Identify and manage stakeholders for their deployment, assessing change impact
  • Develop appropriate content for their audience
  • Conducts OCM focused workshops, i.e. pre-sessions, early engagement activities, Day in the Life, etc.
  • Support and engage business partners and stakeholders in the change effort
  • Track and report change management adoption and successes
• Communications:
  • Create and maintain appropriate communication content using different vehicles and tools, i.e. project newsletters, information emails, program SharePoint site content, FAQ pages, and others as appropriate for impacted users’ engagement and enablement
  • Support communications and training efforts and delivery
• Training:
  • Manage process for regionalizing SAP training and communications content as needed
  • Develop regional training content in support of change management or communication activities
• Support the Enterprise Change Management Lead and the program activities, i.e. presenting or facilitating program events like project meetings or demo workshops

Education & Experience Requirements

• Bachelor’s degree (preferred), Associate's degree plus relevant OCM experience (minimum required)
• Education or experience in IT, a plus
• 6+ Years of practical/working OCM experience - REQUIRED
• Minimum of 5 years of experience related to the developing & successfully delivering change management work driven by an ERP implementation
• Change management certification (i.e., CCMP, Prosci) or similar change management designation - desired

Required Skills

• SAP S4/Hana or PS functional knowledge at an intermediate or higher level
• Experience developing and executing OCM communications, training and change management activities for an ERP implementation with knowledge of change management principles, methodologies, and tools
• A highly self-directed, organized, energetic, flexible and creative organizational change professional
• Excellent written and verbal communication skills
• Excellent active listening and engagement skills
• Experience with project management approaches, tools, and phases of the project lifecycle, i.e. SDLC
• PowerPoint and Excel intermediate to advanced skills
• Flexible and adaptable; able to work in ambiguous or ad-hoc situations
• Must be a team player and able to work collaboratively with and through others
• Ability to influence others and move toward a common vision or goal

Desired Skills

• Change management certification or designation desired; Prosci Certification a plus
• A solid understanding of how people go through a change and the change process; experience with Prosci Process and ADKAR is a plus
• Content creation using Enable Now or Adobe Suite or Intarsia

Travel Requirement

Up to 20% during peak transition times.

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”