Staffing & Bed Placement Coordinator - FT Days

Hackensack Meridian Health Inc.; Hackensack (NJ); Presencial; USD 35 000 - 60 000; Tempo integral

Resumo da oferta

Hackensack Meridian Health Inc. is seeking a detail-oriented Admission Associate to support patient and staff operations in a fast-paced environment. The role emphasizes accuracy, confidentiality, and high-quality customer service while handling inquiries and administrative tasks.

The position requires a high school diploma or GED, 2–3 years of clerical experience, and proficiency in Microsoft Office. Flexibility with hours and a collaborative team approach are important in this role.

Qualificações

• High School diploma or GED.
• 2–3 years minimum of clerical experience.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Maintains a high degree of accuracy with minimal errors.
• Strong communication and time-management skills.
• Ability to problem-solve and make clear decisions in a fast-paced environment.
• Excellent customer service with a friendly attitude.
• Maintains confidentiality and demonstrates active listening.

Conhecimentos

Strong communication skills

Active listening

Time management

Problem-solving

Confidentiality

Customer service

Attention to detail

Team player

Flexible hours

Formação académica

Associates degree in Healthcare Management

Ferramentas

Clairvia Scheduling System

PSOFT Time and Labor

Descrição da oferta de emprego

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• 2 to 3 years minimum of clerical experience.
• Proficient in computer skills.
• Strong working knowledge of Microsoft Office applications, such as excel (pivot tables, vlookup and formulas, spreadsheets); word (mail merge, tables), outlook (email, calendars, tasks).
• Maintains a high degree of accuracy with minimal errors.
• Able to problem solve.
• Able to make clear decisions in a fast paced environment.
• Demonstrates active listening skills to accurately interpret employee and/or management inquiries.
• Provides superior customer service through all types of interactions by maintaining a positive, friendly and patient attitude at all times.
• Maintains confidentiality.
• Applies effective problem-solving skills.
• Strong attention to detail.
• Excellent communication and time management skills.
• Always provides outstanding customer service by answering calls in a friendly and positive manner, keeps 'hold time' to a minimum and caller informed, and resolves all inquiries in a timely fashion.
• Keeps customers informed with frequent call-backs and updates on pending issues until resolution is completed.
• Speaks clearly and confidently without hesitation.
• Exceptional interpersonal skills (patient, articulate, friendly and positive).
• Demonstrates a team player attitude and willingness to do whatever it takes to support the department's goals and vision.
• Willing to work flexible hours.
• Follows directions and instructions carefully.
• Behaves in a professional manner at all times.
• Develops individual goals that align with department and organization goals.

Education, Knowledge, Skills and Abilities Preferred:

• Associates degree in Healthcare Management.
• Proficiency in Clairvia Scheduling System.
• Proficiency in PSOFT Time and Labor.
• Medical Terminology.
• Ability to multi-task in a high stress environment.
• 1 - 2 years as an Admission Associate.
• Experience in an acute care hospital setting.