Staffing Account Manager - SOW & Direct Client

Cynet Corp; United States; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) Retirement Plan

Health Savings Account (HSA)

Disability Insurance (Short-Term and/​

Life and AD&D Insurance

Paid Time Off

8.5 Paid Holidays

Parental Leave

Volunteer Day Off

Career Growth & Development

Job summary

Cynet Systems, headquartered in the Washington, D.C. metro area, seeks an experienced Account Manager to manage client partnerships, lead proposals, oversee project delivery, and negotiate terms across regulated sectors including Life Sciences and Healthcare.

The role focuses on direct client relationships, SOW development, and staff augmentation, with travel up to 25% and opportunities for commissions.

Qualifications

• 5+ years of experience in staffing account management or related workforce solutions.
• Proven expertise in SOW development, bidding, pricing, and T&M project management.
• Experience managing direct client relationships, including direct-hire recruitment.

Responsibilities

• Own and grow direct client relationships as the primary contact for account strategy and satisfaction.
• Lead SOW bidding, scope definition, resource planning, pricing, negotiations, and contract execution.
• Manage SOW engagements including T&M projects, staffing augmentation, deliverables, timelines, utilization, costs and billing.
• Drive direct-hire staffing opportunities by understanding client workforce needs and coordinating with recruiting and delivery teams.
• Collaborate with legal, finance, compliance, and delivery teams to ensure accurate proposals and project execution.
• Monitor account performance, handle escalations, conduct business reviews, and identify renewal and expansion opportunities.

Job description

About the Role

We are seeking an experienced Account Manager with strong expertise in SOW management, Time & Materials (T&M) engagements, Staff Augmentation , direct client relationship management, and direct-hire recruitment. The ideal candidate will manage client partnerships, lead proposals and bids, oversee project delivery, negotiate commercial terms, and identify opportunities to expand Cynet’s business across Life Sciences, Pharmaceuticals, Biotechnology, Medical Devices, Healthcare, and other highly regulated sectors.

Key Responsibilities

• Own and grow direct client relationships, serving as the primary point of contact for business development, account strategy and client satisfaction.
• Lead SOW bidding and proposal activities, including scope definition, resource planning, pricing, rate negotiations, budgeting, and contract execution.
• Manage SOW engagements, including Time & Materials (T&M) projects and staff augmentation, overseeing resource allocation, deliverables, timelines, utilization, project costs, billing, and profitability.
• Drive direct-hire and contingent staffing opportunities by understanding client workforce needs and coordinating with recruiting and delivery teams.
• Partner with legal, finance, compliance, and delivery teams to ensure accurate proposals, contract alignment, and successful project execution.
• Monitor account performance, manage escalations, conduct business reviews, and identify opportunities for renewals, expanded services, and new SOW projects.

Required Experience & Skills

• 5+ years of experience in staffing account management, client relationship management, or workforce solutions, preferably within Life Sciences.
• Demonstrated expertise in SOW development, bidding, pricing, contract negotiations, and T&M project management.
• Proven experience managing direct client relationships and developing new business opportunities, including direct-hire recruitment.
• Strong understanding of project financials, resource utilization, budgets, billing, gross margins, and commercial terms.
• Excellent negotiation, communication, stakeholder management, and problem-solving skills.
• Experience collaborating with recruiting, delivery, finance, legal, and compliance teams to deliver client solutions.
• Ability to travel 25%

About Cynet

• Headquartered in the Washington, D.C. metro area, Cynet Systems is an award-winning and one of the fastest-growing workforce solutions companies that help our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynetsystems.com

The estimated base salary range for this position is $80,000 - $90,000. The position is also eligible for commissions. The salary range provided is an estimate. Actual compensation may vary depending on the candidate's skills, qualifications, experience, and geographical location.

We offer competitive benefits, including:

• Medical, dental & vision insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Supplemental Insurance Plans
• Identity Theft Protection
• Genomic Life
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Paid Time Off
• 8.5 Paid Holidays
• 1 Floating Holiday
• 1 Volunteer Day Off
• Parental Leave
• Birthday Treats
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status and length of service. Cynet reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.